March 2024 by craig maxwell
Went into the dealership today. A very young and inexperienced salesman approached me named Michael, he appeared very resistance and quite frankly judgemental. He was interrogating me which Porsches I own and repeatedly asked me which models, year etc I own, this is my personal business. I mentioned that I do have finance in place, he said what and how etc. I asked him what is your sale or return policy he had 0 idea.He was not prepared to discuss or share me any preowned models, he did not even share me his card. He had a bad attitude from the very start. I wish to raise a formal complaint, this is discrimination to me as British Indian, I felt a sense of pre judgement.Meanwhile I called the dealership some moments later to book an appointment, I requested a call back for next week Saturday to discuss terms of car purchase etc for the Vantage preowned. He did not take down my details.I will certainly not come back to this dealership to discuss any car purchase, especially if I am spending 180k. Seems surprising no wonder the company Aston Martin is on the verge of collapse.As a prospective customer they should respect us and not judge. This car purchase is for my mother. These young people need to learn how to show respect, perhaps a pointer towards your customer services and sales training program.Thank youCraig
March 2024 by Carlos Pinto
We visited the Mayfair showroom and were very well looked after by Jason. He has very professional, knowledgeable and courteous.He took the time to show us the details of the lovely DB12 Volante and even turned on the motor for us. Very impressive and beautiful car and something we might consider in the future.
March 2024 by Frank
The gentleman at the store was extremely gracious and polite. He made me feel welcome and engaged in conversation. He never made me feel rushed and his hospitality was much appreciated. I think his name was Jason.If you ever visit this showroom you should ask for this guy Jason. I promise he will make you feel good about the Aston Martin brand!
March 2024 by Jill Ingle
It was a great experience that Jason gave us at the Aston Martin showroom. Thank you for the time you took to show us around. Jason was informative and knowledgeable. We had a excellent time here and are glad that we came all the way down from Sheffield. Jason was special
March 2024 by Guillaume
Jason kindly allowed my father and I to sit in the brand new and beautiful Vantage. It was a fabulous experience and we are so grateful for such a warm welcome from Jason
February 2024 by Jeramiah Ayoola
Jason gave us a pristine presentation of the cars and I found it inspiring. I definitely plan to obtain one of these cars within the next couple of years. Jason was fantastic, so thanks!!
February 2024 by Emmanuel Boateng
Thanks Jason for your amazing insight and knowledge. I had an exhilarating experience at your dealership.
February 2024 by Joshua David
The guy Jason at the Aston Martin showroom was very kind and accommodating. I was very grateful for his hospitality and I will be an interested customer in the near future for the fantastic DB12!
February 2024 by Paa kwaku Adom Quaicoe
I must admit that the staff at this showroom are the business!! There was a black guy there that was especially good and he was willing to show me around all the models and offer his substantial knowledge about them. Can?t remember his name, but he was very good. Had a great experience
February 2024 by Ruby Nayyar
Jason was brilliant and gave me a tour around the showroom.
February 2024 by Kibalabala Kibalabala
It is allowed to dream, i dream of owning an AM one day
January 2024 by Kitu Patel
Wonderful experience at the showroom. Jason was so helpful and answered all of our questions. He knew so many small details about each model. We spent over an hour here and never felt rushed.
January 2024 by Russell Osman
Many thanks to Michael as he went up and beyond to make us welcome on our visit. His passion, enthusiasm and knowledge of the brand is second to none. I?m fortunate enough to have purchased my first Aston V8V a few months ago. I was in London for a few days over Christmas and contacted Aston Martin Mayfair to see if I could pop in. Michael replied and was more than happy to facilitate our visit. Thank you again for being so informative about my model and a pleasure to chat with. Had a fantastic time and learnt so much from Michael. After this experience I know now I?m an Aston Martin customer for life. Many thanks again Michael for this great experience, hospitality and your superb knowledge and love for the brand. If I?m ever in the market for an Aston I know I?ll be giving Michael a call straight away.
December 2023 by Kenny Rumbold
Jason was very polite and courteous and was a pleasure to talk to. We've come to London all the way from Brisbane and were very happy with the service at this showroom
December 2023 by Tiaan Petzer
The guy in the showroom Jason was good. He gave me a plethora of information about the brand and was nice to talk to. A good experience had!
