November 2023 by Emma Biddulph
Our servers - Tayo and Maddie, we're super friendly and couldn't do any more to make our experience fun and amazing, tailoring our drink requests and making the bottomless brunch event a memorable one, thank
November 2023 by F. M.
Drinks were average, nothing special.We got there for my birthday celebration, when we asked 2x1 on selected cocktails, they told us it was only until 10 pm, but it wasn't written anywhere in the menu, while the app still offered the choice and it should be taken off (as the food is indeed, after kitchen closes), so very disappointing.They did not give me 20 £ I spent to book the table back, I had to send an email and still waiting for the refund to be given back.We placed an order at 11.35 and they took 15 minutes to make 3 cocktails and bring them to us, and literally 1 minute after they made it to the table, they asked us to leave and switch the glass to a plastic one (wasn't it easier to give us straight away the plastic cup?)We had to put the drinks in plastic glasses and leave at 11.55 pm, drinking our cocktails standing outside, in a cold, windy night.Now: I worked in that environment and I know how long it takes to make those kind of cocktails and the bar was EMPTY other than us.It was only 3 cocktails.If the bar closes at 12 am, I am supposed to be able to order until 11.59 unless you close the bar earlier, it should be stated somewhere and it's not.Also, if you close the bar, you should close the app choice too.5 working days have gone and my refund still hasn't arrived.I'd also like to mention that the same guy who pushed us out at closing time, asked us several cigarettes every time we went out smoking, which is extremely unprofessional in my opinion.Long story short: it was my 30th birthday and you ruined the celebrations to me and my friends in less than 2 hours! Thank you!
October 2023 by Bukky Onifade
Elsa, simply was, amazing. I?m definitely coming here again and it really can only be attributed to her. She gave us our drinks more than on time, made sure we had the best time and if we had any complaints etc she more than delivered. Definitely the best bottomless brunch i?ve been.
October 2023 by Georgina Muroki
We went to a bottomless brunch and it was one of the best I?ve ever been to! We were served by Elsa, who was so lovely and attentive that she made it such a fun experience! I definitely recommend, it was top tier vibes, and once again thank you Elsa for the fab service!
October 2023 by Harmony Rowe
kai was incredible, so attentive, friendly and professional. would come back just for his lovely service alone! drinks were great and the venue has a good vibe. 5/5
October 2023 by Natalie Sawyer
Tayo, Erika and viktor made my friends bottomless brunch birthday so special went above and beyond loved every second!!!!!!
October 2023 by Photo Cards
Our bartender KAI gave us 100/10 service. He went out of his way to make sure we were happy and I would 1 million % be back just for his service. Amazing drinks, food and atmosphere. Definitely would come again.
September 2023 by Besa Gashi
Lovely brunch, food was amazing. George was so attentive with our drinks! So lovely, and made the whole concept of bottomless brunch worth it! The best experience we've had in London, thanks to George =)
August 2023 by Sam Holroyd
Kai was a great waiter. He was very attentive and was always available when we needed him. He went above and beyond to make sure we had a good day. 100% would recommend the restaurant again based on his service
August 2023 by Harry Hockley
Popped in for dinner. Really nice atmosphere. Candles on the table were a nice touch. Erika made sure we had everything we needed. Will be returning.
August 2023 by Ethan Lawlor
Quite frankly I am shocked that this restaurant is a national chain. When I arrived at the restaurant we had to wait 5 minutes to be served and led to our table that was reserved 3 days prior. We sat down, waiting fo the menus to be brought over. After 4 minutes no action was seen. We were told(after going to the bar) that that had one for the entire table of 7. One of these people was a child and after enquiring to where the child?s menu was online. We had to order online... We did so and it turned out we needed to be on their wifi. There were no signs to what the wifi was. After being told by a reluctant staff member that it was the wifi that had nothing to do with the restaurant name. We then had to fill a form that required my date of birth and age. How is that relevant to the wifi? After using the barcode again I needed to download an app. This app also required an account to the slug and lettuce restaurant and also required my name DoB and number. All this for a children?s menu? After 15 minutes of fiddling around we went onto the child?s menu to find 2 items! And one of them was out of stock! We finally ordered after 45 of waiting. Then we had to wait an astonishing 27 minutes for our food. Thankfully the food was amazing and tasted fabulous. We went to ask for more water and when we asked the staff member sighed and asked if I wanted ice. Normally this wouldn?t bother me but then another guest asked for some water and he sighed and visibly looked angry of us asking this. Altogether I would never go back to this restaurant and would not recommend going here.Hope this helped!!Vegetarian options: There were more vegetarian and vegan options for the burger that there were normal burgers
August 2023 by Sightseer66280895317
Absolutely incredible overall, way beyond my expectations as a tourist. Went with my mum and dad and were served by Kai and Andre, both very welcoming and lovely. As soon as we walked through the door we were greeted by a friendly member of staff. Kai and Andre were brilliant. As we had bought bottomless brunches, they both regularly came to our table and asked if we would like any more drinks, and how our food was. Speaking of, we ordered three house breakfasts, everything was cooked to order and fresh, good temperature. The food was tasty and well seasoned, no complaints :). Finally we ordered desserts, to no surprise were nothing short of amazing. We ordered the brownie and magnum ice cream bites, the brownies were sweet and soft, and the magnum bites were tasty, creamy and rich. Overall, fantastic staff, fantastic location and an even more fantastic experience :) Thank you!
August 2023 by Lavinia De Vivo
Bottomless brunch was brilliant. Food was delicious, great cocktails and our server Viktor was amazing, polite, attentive and very friendly. Thank you!!!!
August 2023 by Dave Davis (Diecast Dave)
Can't believe the "BAREFACED CHEEK" of some young ladies these days... sitting with very short skirts on and showing that they are wearing NOTHING underneath...and then smiling with joy that you noticed...some parents need to teach their Daughters how to dress appropriately before heading out....Drinks service when ordering on the App was VERY VERY POOR...Over 37 Minutes and then only bought 2 of 4 drinks....
August 2023 by Sara S
Great experience. Friendly staff ,really attentive. Tasty food and quick service,was busy when we went there,but Becky as soon we walked in find for us a table and explain about the efficient app for place our orders! We will come back really soon..thank you so much Hanover street team!
