July 2023 by bobo Xu
Worst service that I ever had in my whole life!
July 2023 by navisoul 2023
This branch was unable to close my curtent account properly when I moved abroad.I closed the account 2 years ago and am still receiving e-mails to check my statement.Already called santander regarding this, but received no feedback.They do not have an e-mail address to be contacted on. Their chat is behind a login wall, for which i do not have the details anymore.
May 2023 by Lulubear
Wish I could give this zero stars. Was served by Nazifa who was the most rude and disrespectful person I?ve ever met. Went to withdraw some money and she acted like it was her own money I was taking. She also had to keep asking colleagues to help her as she had no clue what she was doing. Avoid this woman at all costs, ask to be served by someone else.
May 2023 by Bayaz?t Keser
Worst branch in the world. ATM machines are very old and often malfunction. don't use it. You will definitely lose hours and money if you use it.
May 2023 by Google user
Wish I could give this zero stars. Was served by Nazifa who was the most rude and disrespectful person I?ve ever met. Went to withdraw some money and she acted like it was her own money I was taking. She also had to keep asking colleagues to help her as she had no clue what she was doing. Avoid this woman at all costs, ask to be served by someone else.
February 2023 by Susannah Baird
Helpful person on the desk who fixed my problem quickly.In the queue for the help desk I was yelled at by a crazy man for absolutely no reason and no one came to help. I'm a small female who felt very vulnerable in that situation and would've like a member of staff (there were a few on the door) to have come and helped as they definitely would have heard this man's yelling and swearing.
November 2022 by Andrea Delrio
That?s the worst bank in Uk. They all are so unprofessional and the atm has always problems. It?s already 3 times in only few months that I tried to deposit some money and something happened and they got stuck inside. After all you must to wait ages to see your money
October 2022 by JT dK
Helpful
August 2022 by Vlad Balan
Members of this branch were unable to handle a document properly, breaching GDPR regulations and delaying a process that could have been done online, had there been the means to do so. Incompetent members of both the branch and complaint teams are failing to tell me what actually happened to the document. All trust lost, I would be cautious next time you use this bank as their communications and GDPR procedures are all over the place. Embarrassing for such a big corporation
August 2022 by Ernest Sadykov
Tried to open an account. Before coming, their call centre said I don?t need a hard proof of address. When I came it turned out I do need it. They declined to print my document (all my bills are digital), declined to wait for 10 mins while I go to a print shop. The only option they offered it to come back IN A WEEK. Stay away from this bank.
August 2022 by Hedwig Wendell-Crumb
Long story short, Santander discriminated against me because I became disabled.I asked to borrow more money to allow me to move to a disability friendly property. I could more than afford it, which was confirmed in one of their branches with a mortgage advisor. However, they refused to lend me the money and I ended up having to sell my home and was hit with a £7000 early repayment charge!I will never use them again.
August 2022 by Paula Scannell
Feel sorry for the poor guys there who do a great job despite being swapped at lunchtimesSort it out santander!
July 2022 by Priya Wolton
Terrible customer service
July 2022 by Paavan Buddhdev
Terribly rude service
March 2022 by OAV
Very useless staff. I went to open a bank account and they only could tell me to do it online, even after explaining I needed to do it in person.
