April 2023 by Google user
I wish I can leave 10 stars and I wish more people in this world are like Lilly Khazaei.\\nLilly Khazaei came to do valuations for our property, she was very professional, very calm, very friendly and educated.\\nShe explained all processes and she was very quick of responding to the lender .\\nDefinitely recommend her!
April 2023 by Erzen Selmani
I wish I can leave 10 stars and I wish more people in this world are like Lilly Khazaei.\\nLilly Khazaei came to do valuations for our property, she was very professional, very calm, very friendly and educated.\\nShe explained all processes and she was very quick of responding to the lender .\\nDefinitely recommend her!
October 2022 by Yoana Miteva
Never ever get any deal or surprise from countrywide. This people are braking the law giving me wrong type of contract to avoid protecting my deposit. I can't wait to take them to court and win and they have to admit gilt
October 2021 by Annie Knapman
AVOID! Would give no stars if I could! Our buyer is using these guys. Our solicitors are constantly trying to get hold of them without any luck. No one ever picks up the phone. Completely unprofessional. They have really slowed our progress down and has been incredibly frustrating all round. I would avoid these guys like the plague.
February 2021 by annemarie bush
Going around in circles trying to get paid , We are a small cleaning company and are suffering as the letting agents did not raise a ticket for the works we undertook . They owe us in excess of £2K and have not yet paid , we invoice discount so we have financed the debt and now it has been reassigned . PLEASE PAY US
September 2020 by Ruben Wood
Never ever ever use these people. The incompetent surveyor who came round our house was so daft that although he came whilst we were at home, he then told the bank we were subletting. Meaning we missed our fixed rate and cost us hundreds and hundreds of pounds.
June 2020 by Lynsey Hand
I can only re-iterate what others have said. AWFUL company. They were sent to survey my house, which is currently under offer. Their surveyor trailed clumps of mud throughout my house, and was extremely rude to my neighbour & friend who asked what he was doing when he saw the surveyor hanging around in front of my house (our street has had a spate of burglaries recently, so we all look out for one another)! Countrywide agree to send me a cheque towards the cost of getting my carpets cleaned, and one month after they agreed to send this , I am still waiting. Absolutely horrible company with zero respect and regard for their customers. AVOID at all costs!
June 2020 by Elise Gardner
Awful! Just plain awful! Will never purchase a property again under this organisation, they steal your money, ignore all emails and calls, never follow through what they said they will do, have had ongoing issues for over 3 years that still have not been resolved! They do not care about their clients only the money. That bad if an organisation that over 3 years we have had 5 representatives for my area so there is such a frequent turnover! Avoid please! I dont know anyone that will recommend them! View there twitter profile to see the real truth on what people think of them ... even though they took my review off!
July 2019 by Dora Tomor
AVOID - they keep your deposit as long as they can even though landlord said to pay it back and they won't even care it's illegal.... just avoid at any cost.
October 2018 by Aliye Cornish
I had an absolutely excellent experience of Countrywide. My mortgage broker was Lauren in Oxfordshire and she was incredibly clear, focussed, efficient and professional. I felt totally supported throughout the process, and she was an absolute star. Totally worth her weight in gold. I can't recommend Countrywide highly enough, and will be passing on Lauren's email address to absolutely anyone I know in need of a mortgage.
January 2018 by Chaitali Dutta
I am extremely happy with my recent purchase . Team of Baristow Eves (Dagenham) branch helped me to find my first house . They been very efficient and helpful through out the process. special thanks to Garry , Karen and Vicky for all their support.
October 2017 by Helena K
Unacceptable service all round. Made to wait weeks and weeks to get a deposit back which should have been returned within 2. Company never responded to emails nor recorded information properly. Time and again we were told the same lies. Eventually had to resort to legal advice to get them to wake up. Overall, complete lack of organisation and consideration. Would never ever use again.
October 2017 by James Strong
Quite possibly the worst company in the UK. They are our â??property managementâ?? company.
We have had a leak in our flat for 4 years. It takes them 3 to 4 weeks to return your emails (if they do) they never return calls. All 3 owners of flats in our block have complained with various issues and we never get a reply.
We have had scaffolding up for 9 months at the front of our house. They last contacted me 3 weeks ago to update me.
The service is appalling and I can easily say itâ??s the worst service i have ever had from a company.
I am now taking the drastic steps of putting this on their Facebook page, and I have just reported them to the property ombudsman.
Do not bother with them, instead throw your money down the drain.
March 2017 by Katherine Christie Evans
I doubt that these people can even tie their own shoelaces. They consistently email us with incorrect details about our letting, to the point where we have to contact the Landlord directly to get the facts, and vice versa. These people are inept. All they are intrested in is extracting fees from us, without providing any form of service at all.
