March 2024 by susanna Lanre
I visited the store for a health check and it was a pleasant service, with a large section for patients to wait. I was quickly greeted by Jenish and taken to a private room. Jenish, was very quick in completing all the test and explaining everything. The test results was explained and I was well informed. Thanks you. Highly recommend this store for health checks.
March 2024 by george chan
Big shout out to Lara at the fenty beauty counter for helping me to pick a perfect concealer to cover my puffy eyes. Offering me different shades and suggestions , very helpful ?
March 2024 by S F
Great service and nice attention.
March 2024 by Tyler Watts
Had a fantastic experience from a lovely lady named maria parker in the perfumes section. She was great and helped us find the right aftershaves and made us feel very welcomed. I think she deserves a raise :)
February 2024 by Daniel Salomonson
Rude employees
February 2024 by Edwina Johnson
I received fantastic service from Alberta @ the Fenty counter recently. Not only was Alberta friendly, consultative & knowledgeable, I left very pleased with the products I bought. Keep up the great work!
February 2024 by Magda K
Terrible supply when it comes to ground floor boots. I was there three times at the turn of 7 weeks to buy Clinique 02 lipstick, and each time the person who dealt with the order was not in the store, he was on vacation for 7 weeks!??? and no one but her was able to place the order! Shame! Boots in central London, where people from all over the world shop, has empty shelves!!! Clinique should pay more attention to the availability of its products and employ more competent people to work today - a total failure!!! I do not recommend this place!!! I just wasted my time by visiting 3 times and couldn't buy what I wanted!
February 2024 by Nat G
All the staff are very helpful. The beauty is mostly on the ground floor and pharmacy, sandwiches etc. are upstairs. There are escalators and a lift.
February 2024 by Tamara Pastorova
Asha helped me today with the selection of make up products from YSL collection, also she applied make up that highlighted my features. Her sweet demeanour enhanced the experience. Overall, Asha's expertise and kindness left me feeling pampered and satisfied. Highly recommended!
February 2024 by Maria Char
Absolutely appalling behaviour of staff! I went to buy a few things before work and I used the self check out. I left the till to grab a bag and before I even go back to the till 2 members of staff shouted from 4 meters away: "You have to pay for this!!"When I said that I didn't even manage to get back to the till, the 1 looked down and the other one shouted: I am just doing my job".If her job is to embarass people in public then congratulations, you won employee if the month!
February 2024 by Ella Riley
Thank you boots pharmacy man who answered the phone at 10:30pm today, you were very nice and helpful.
February 2024 by Özge Asil
A woman working in the pharmacy department almost threw us out because we were sitting on the couch, she shouted and said you can't sit here. This woman is so rude and disrespectful and never knows how to treat customers she. I am a tourist and this is my first time in this store. I didn't know that people who didn't come to the pharmacy couldn't sit in that seat. This woman's behavior was very disturbing. What did you lose because two 5-6 year old children sat here for a while? That woman kicked us out and was bragging about it. It's obvious that she is an unhappy person. Her speaking style is very rude, no matter what, I am a customer of that store, I do not deserve this behavior.
February 2024 by Mohamad Hamad
6 core products are available
February 2024 by kelly Qiu
The worst and rudest experience in Boots. I just went in and wanna buy a bootle of shampoo. When I was trying to line up and pay, two groups of people were still choosing other products in queueing area, not trying to move forward and leaving three available machines. As no one waited behind me, so I just walked to one of the available machine. However, after I scanned a product, the cashier came to me, directly cancelled my product then said ?You need queue?. BUT there were no one waiting and queueing, I still need to walked back to the queuing area and scanned again!!!!
February 2024 by A
Unprofessional pharmacy technician - would not go back again