January 2024 by Meeta Maisuria
I like this store. It is clean and tidy with plenty of space to walk around. Staff at desk was polite and friendly. I went in for a refund and it was all very straightforward.
December 2023 by j0neSy
Excellent shop to vist. Lots of clothing ideas and styles.
December 2023 by Anthony Zambataro
Super helpful and knowledgeable staff. I was surprised when specifically what I was looking for was out of stock in my size, but they helped me with recommendations.
December 2023 by Hello There
Employee called Zak helped us and was incredibly kind and helpful! Best Adidas store so far!
November 2023 by richard jones
Part museum, part shop, cool place. Went on a group run from here trying out a pair of their latest and greatest lightweight running shoes. Free lockers. Everyone was very friendly and laid-back.
November 2023 by TREGXEL
I have been frequenting this store and have come across very friendly salespeople,The products of Adidas always amused me and being in this store surrounded by almost every thing imaginable was an experience on its own .The best was the free Running and Gait analysis I got from the store .
November 2023 by Jepoi David
I went here looking for Sambas (since they?re always out of stock here in Canada) and was not disappointed.A lot of stock available for the other Adidas Originals (Gazelle, Superstar).It also has a mini-museum showcasing the history of Adidas shoes.
October 2023 by John Robarts
If I ignore the irritating repetitively loud and thumping music which gave me a headache within about 2 minutes, it really is an overall soulless and surly customer experience. After being gestured to the click and collect pick up by a bored and disinterested lady, I waited to be taken notice of by the man behind the counter. When he deigned to look up, he took my details and returned quickly with the order. He had not bothered to check it since he brought only one of two items. Upon having this pointed out, he grunted and returned to search for the missing item. He did ask me if I wanted a bag - again in the same bored and disinterested way as the lady at the front. A ?flagship? store without flagship service. If I do go back to Adidas (whose products I do quite like), I?ll do my best to avoid interaction with the shops.
October 2023 by F S
Good store, nice variety and helpful staff. Prices are on upper side and trial socks were not avilable.Dealt with a single rude male member of staff, rest of the staff was great o other floors,hence lossing a single star. Parking is a dream at Oxford.
October 2023 by Joseph Rudd
Walked up to the counter with my girlfriend, there was one man in front of us being served and one person working the til. I left my girlfriend in line whilst I Walked around and when I came back a woman had stepped in front of my girlfriend on the queue.I explained that there was a queue and the guy behind the til told me she was there first when that wasn't the case.I tried to explain but he wasn't interested.Very poor service and the staff should both be paying more attention and be more polite.
September 2023 by raj badhan
Very clean store. Staff busy talking, saw one playing with a football. Disappointed at the lack of trainers on display. Better selection from footlocker.
September 2023 by Sander
A flagship store as you would expect. Complete collections immersed in the atmosphere of the brand.Absolute must shop!
August 2023 by Francisco Velasquez
Had great availability in football jerseys. Didn't have the numbers for all teams which reduced my choices. The team was friendly and the video games made the wait easier. Would buy from there again
August 2023 by Wissam Moussa
Worst customer experience ever! I bought a Real Madrid jersey for my 10 year old son from this store a few days back. I went to the printing section to have my son?s initials H.M printed on the back of the jersey after I was told that they don?t have the letters N & A. I got a confirmation of the printing, I paid and I was given an appointment to collect the jersey with the printed letters after 2 hours.So I left Oxford street and had to come back in 2 hours only to be told that nothing was printed, and that the letter H is missing! No one called me to inform me about that. No 1 apologized. Nada! Nothing! I was surprised by the negligent attitude of the staff who told me that nothing can be done. The letters H & M should have been kept when the staff committed to printing them and took the payment for it. My son was crying, totally disappointed of what made him so happy earlier, that he was going to have a customized Real Madrid jersey with his initials on it! That didn?t matter to any staff at Adidas.. very inhuman and very bad customer service!Even worse, I tried to speak to the store manager who was too busy doing something else. So I spoke to the floor manager on floor G. She took my number and promised me to text me or call me the next day to let me know when they?ll receive the letters H & M or to provide a solution or compensation. She never texted or called.Total chaos, total negligence and arrogance! I would never recommend this store. In fact I do not wish to buy any Adidas products although it was my favorite sports brand, and I will never recommend it to any of my friends or contacts!
August 2023 by dave pelton
I like the Adidas brand but find this shop more like an Adidas museum than a store. The items are all spread out with no real direction or planning. I'm sure it works for some people but not for me.
