July 2023 by Val Taylor
I have always been treated courteously at this sorting office. They have always been helpful. Maybe if you get a bad service you need to look at how you treat the people working there!!
May 2023 by V J
First of all stuff is so rude, it feels like they are doing a favour to me without getting paid for it.There is only one decent person working there.I had my personal post box there once, paid for 6months ahead. My mail was held for two months no one could find it. Or my mail was coming to the address that I paid not to come to.Because of their working hours it is quite difficult to make it there in the first place, with two jobs and being a full time student I have to take a half day off to even go there, just to be told that they can?t find my item this happened number of times already.I work in a customer service department as well, I know it?s not easy, but that place is just some different level service?
March 2023 by Fatema Kanig
. It was really hectic for me go around 2hours that they are open because if busy schedule but after 2weeks I managed time and went with my id and payslip(for proof of address) to collect the parcel. That indian guy literally shouted and screamed at me saying ?dont make me angry, leave this place? (not in sarcastic way,drop dead serious) because came in 5min before closing. ?Be quick or else im going? is what he said to me. Refused to give me the parcel because i didnt have the red card with me, even after showing parcel?s email, proof of address and id, and said they will deliver it through mailman. I requested ?could you please give it to me, i really need it, i wont be able to make time later on again?. That indian guy said ?thats not my problem is it, now get out of here? . I really don?t understand how people get this attitude from. Dont like your job. Leave your job. Dont be rude to people unnecessarily. The workers need to humble themselves. I dont think even Rishi Sunak himself has this much attitude being a prime minister as this guys working in royal mail.
March 2023 by Petru Hantar
The animal that works at the counter, I can't call it differently because that's what it is, has lost me in the package for 2 weeks now and tells me that it doesn't know anything speaking to me in an unpleasant and threatening tone..
March 2023 by Renaata King
I?ve lived in Manor Park since 1976 and my undelivered parcels always go back to this sorting office. Apart from the changeable opening hours (since the beginning of covid), I?ve never had any issues with being able to collect my parcels. Due to work, the ONLY time I can now collect parcels is a Saturday morning, as they got rid of the Thursday evenings collection. There is a re-delivery option on their website.I?ve always had good banter with the guys behind the desk. If you?re polite and courteous to them, they?re polite and courteous to you!
March 2023 by Flexin 97
I don't know how this place is still running. Very very rude arrogant workers.
January 2023 by Shamima Begum
These guys love the red slip. They see a flat and run the other way. I always have to redeliver to my mums house as its a house. But even then who delivers a parcel at 6am. Honestly hate royail mail especially manor branch workers are lazy. Dont like your job quit stop making hard or people.
January 2023 by Leon Hart
Strange operating hours.The old indian man is usually very grumpy but gets the job done.
December 2022 by Usman Tariq
What?s up with the opening timings? No point having this delivery office? opens for 2 hours a day and closed for 3 days :/
December 2022 by D Rowe
Never had a problem just make sure you have valid ID and card.
October 2022 by sravan reddy
Worst service & staff no manners at all, better close this branch service.
October 2022 by Ion Oneill
Please close this office,its work two hours per day 8-10 am ,i can't take my parcel...
August 2022 by Jade Kelley
Absolutely abysmal. The post man didn?t knock at door or read instructions or even use common sense because there is an obvious and secure place to leave parcels outside our house but regardless of that someone was home all day but too lazy to even ring doorbell. To top it off the opening hours of this place speak for themselves. People have jobs which they need to be at so why are you open for 2 hours a day it?s ludicrous hire some staff who actually want to work normal hours like the rest of us and get some post men who understand that the job description is to deliver peoples stuff TO THEM.
August 2022 by GILBERTO MANUEL DE AZEVEDO NETO
The worst delivery office so far. Most of the days you are able to collect your item from 8am to 10am. Costumer service is really bad
August 2022 by schelli o
Opening times, pic taken 10.8.22
