December 2023 by Jim Moore
A delivery was ordered for a severely visually impaired/registered blind student at Grad Pad. The delivery driver was incredibly rude to the student, with comments like "didn't you see me? Couldn't you see the box in my hand?" even after the student apologised for keeping them waiting and explained they couldn't see the driver. Even the reception staff commented on how rude the delivery driver is.This branch should educate their drivers on appropriate behaviour, and in particular not to use rude and discriminatory language to people with disabilities. Shameful!
November 2023 by Gaz Da Dreamer (Major Gaz D)
They have a set temperature on the oven which cooks the food way to quick coming out uncooked. Burned on the outside but uncooked in the inside of the foods.That's not very good. Different foods should be cooked more or less depending on the food .but because they use a conveir belt on the oven the food coming out, is mostly uncooked.Example : cheesy wedges. Burned on the outside we biting into , it crunches were the potatoes is uncooked , Now thats not very nice , isit.?
November 2023 by Leon Alexander
Not really a fan of Domino's but kids love it, this branch is always super fast with delivery and collection
October 2023 by Mathilde B.
I ordered a pizza without cheese, a lady called me to make sure it was not a mistake. Thank god because it was ? The pizza was great. The delivery man was all smiles and super nice. Recommended!
October 2023 by sahil hoque
as a nightshift worker for the nhs when i decide to come in i expect a lot better treatment then i received, they gave the order wrong, very aggressive to females and wanted to fight the males, when coming they shouted you don't have an order after showing them the confirmation code, they also did not allow us into the
July 2023 by Stephen Shaw
Peter our waiter was lovely, great food, service and beautiful building ???
June 2023 by Zsófi Mayer
Very friendly staff, great clean kitchen, fresh pizza!
February 2023 by Danny mans
very bad customer service I called other day and they shouted in a foreign language so bad not professionalkeep away from this branch, vary bad pizza
October 2022 by Geo Silva
The polish lady there is so rude and unhappy, cooking everything with hate and distain. Oily and badly cooked
September 2022 by Shell Raymond
Oilfest not nice,2nd chance just in case but not a 3rd time
September 2022 by Petronella Sharova
One of these pizzas was definitely a reheated order they used to save time. Next time I order a pizza with a BBQ base, add the BBQ base. 3 of us ordered a BBQ pizza, mines is the only one with about a teaspoon of BBQ sauce across the entire pizza. Ridiculous. It looks like you reheated an old order. No wonder 3 whole pizzas were cooked and arrived in 20mins.
August 2022 by Ireene Suarez
I used to love this branch dont understand what happen...now this is the worst place to get pizza. The lady is not very welcoming. 3rd time i order and its just not good. None of them acknowledge a costumer never mind a smile. They all look like they hate their jobs. One time i remember to add toppings she just said i have made it already even though i can still add it if she will allow it...she was just about to put it down in the oven...my kids love pizza been ordering a lot of times but because of the experience im avoiding to order or go personally to buy some. I feel like i owe them the time they make my pizza. I pay and i deserve a better if not good customer service and reading all the negative reviews...guys i feel for you. I myself had few experiences as bad as yours. The management had to do something or these store will not last.
July 2022 by mort1122
Really good and well cooked, I had the half and half with hawaiian and chicken feast on Italian base super tasty and was very prompt cheers ?
April 2022 by Ksymena Talarczyk
I had very bad experience , made a complaint and here nothing from management. Very disappointed ! Will advice everyone to avoid this place !
March 2022 by Haitham ElMoheen
shocking service as the order arrived cold as it left the store 20min before it arrives while we live 0.1 mile away. The store manager Mohamed was very aggresive and abusive over the phone when I was asking about the order. I called to ask for a refund as the order was delivered cold then he started swearing at me with a horrifying language and hanged the call. It's been reported to the police as he threatened me knowing where I live.Following the response received from the owner, I'd like to highlight that I have submitted that form to Customer Care Team on the same day and yet to receive a response!
