August 2023 by OnlyyJonesyy
What a terrible shop. The staff are useless take 10min in que for them to call out for help. Then the manager refuse to sell pop funko because he couldn?t find it on the till even know the product out for sale with the price on front the box. Don?t waste your time should been shut down years ago rather go Kingston or Staines.
July 2023 by Neacsu Florin
staff who do not offer help to customer. I waited 30 minutes for someone to help me, to be able to buy sneakers
July 2023 by Muskan Ahuja
Horrible service in feltham store. So I ordered online.I spent over £200. Online . online is very poor too you have to pay for collection and delivery. But if you Don?t like something you have to return. Again you have to pay . No more sports direct. Thanks
June 2023 by Erika DeFreitas
The staff that attends this store is very rude. They should take courses on how to treat customers. they are supposed to provide good service
May 2023 by The black panther
Absolutelly worst experience ever. I was in store in Feltham to buy football equipment. I was waiting for someone to help for around 15 minutes and during this time I haven?t seen any staff on the floor. When I ask for Manager this guy said that he is an Manager and with very unhappy behaviors finaly gave me the right size. Will never come back to this store.
May 2023 by may chaw Win
Very Bad customer service of all sport direct service in all over Uk. One of the staff members was very rude to my boyfriend and so I asked his name. He said he is nobody and has no name!Then I asked who is the manager and one of the other staffs said he is the manager however they didn?t tell their names and they were very rude. I have been regular customer of sport directs but will never shop at this store.Very unpleasant and rude service from staffs especially manager of the store. This store has no hope and will never come back
May 2023 by Mohammad Imam
Really appalled at the aggressive and disrespectful treatment my family and I were subjected to by the `manager` of the Sports Direct store in Feltham TW13. First the man who claimed he was the manager was rude to my 10 year old son who was trying a top on to check for size. He was kissing his teeth then when I asked for the manager and made a recording he was hiding his face under his hoodie and hiding his badge snatched my phone and started pushing me awful experience
April 2023 by may chaw pont pont
Very Bad customer service of all sport direct service in all over Uk. One of the staff members was very rude to my boyfriend and so I asked his name. He said he is nobody and has no name!Then I asked who is the manager and one of the other staffs said he is the manager however they didn?t tell their names and they were very rude. I have been regular customer of sport directs but will never shop at this store.Very unpleasant and rude service from staffs especially manager of the store. This store has no hope and will never come back
April 2023 by Rose Rasmussen
Disappointed and horrified!!I went to this shop this morning after dropping off my children to school to look for trainers for work! When I got there no one came to ask if I needed any assistance. I went around looking for the trainers, and even ask 1 of the staff where the ladies trainers were as I have never been there before!. As I cldn?t find any thing I like , I decided to leave but on my way out I was stopped by a black guy saying my face has been flagged out on your camera for shoplifting! I was so shocked and horrified! I asked him to show me the picture and let us call the police together! He then started saying oh it might be you look like someone! Now I have never been to this shop before! It?s only yesterday I searched on the internet to realised there?s sport direct in feltham! He wldn?t give me his name! Or tell me who the manager is when asked!!He can?t go and accuse people been shoplifting if you haven?t caught them stealing!! I was Mortified I wished I never went there !!
March 2023 by MALIK Adnan
Good quality and availability but the staff specifically manager in the store is very rude and very unprofessional very bad for the business
March 2023 by patcy fernandes
I visited this place today along with my kids I had vary bad experience with the staff.they don't know how to treat a customer specially that girl who is suppose to be security at the entrance on the desk talk to my under age kids rudely. And on till service is vary bad ?
January 2023 by Rasyikin Roslan
disappointed ?I email directly that night on 24/12/2022 in helpcentre SportsDirect UK. But today 14/1/2023 I got reply from SportsDirect Malaysia. Not an answer or reply from SportsDirect Feltham.I purchased the item in the SportsDirect Feltham Shop directly. I bought one pair of Adidas sports shoes on Christmas Eve but was charged twice for this one item. I have received 2 sales vouchers for that payment that need my signatures, but the cashier supervisor insisted for me to pay another time due to not having a sale receipt printed. I have already told them that the first payment was charged to my visa debit card, but she insisted that I pay for a second time. My visa debit card has been charged at 18:15 and 18:19 on 24/12/2022 in the store (UK time) and Malaysia time as 25/12/2022 02:16 and 02:19 (in visa debit card transaction). While waiting for my bank onlines notifications, the store is hurrying me to close, not by words but by gestures. When I checked the transaction of this payment, yes, it was charged twice. Please check the store CCTV for more evidence. And, my flight back to Kuala Lumpur from London is at 10:25 25/12/2022 (UK time), so I can't go back to the store. Please help me to revert back the charge. Attached is a receipt evidence on approval code 102752 and 100255 and the store sales voucher and store sale receipt for your references.
October 2022 by Ruben Mendes
Shop had a lot of variety, good prices and great staff atmosphere! There?s this staff member named Naomi, she was super helpful and dedicated. Top service !
October 2022 by Yilmaz Bakay
False pricing and deceiving customers in shop. They put a lower discounted price on the box and when you arrive at the till they say the item is a higher price on their systems. Seems to happen more often looking at previous reviews here. Not trustworthy.
October 2022 by Ruben Sequeira
Shop had a lot of variety, good prices and great staff atmosphere! There?s this staff member named Naomi, she was super helpful and dedicated. Top service !
