May 2023 by Pisan Lorkasemsan
The store is not too big, located in Terminal 5 (landside area)Alot of fresh & ready-to-eat food.Also some cookies and snacks with a nice packaging that you can buy for a gift when you travel back to your country.VISA, mastercards are accepted.
December 2022 by WorldAviation 4K
Why is the meal deal selection so poor, a staff member said theres no chocolate in the deal, the drinks seem to be mostly sugary drinks and the coronation chicken. Sandwich i bought doesnt seem to be in the meal deal either. So i wasted £2 on coke as well as an expensive sandwich and crisps that i didnt really want as thats all the staff pointed to for snacks. Should be called m and s simple food
December 2022 by James Bacon
Appalling. Be ready to be ripped off. The 4.95 meal deal in all other branches is £5.50 here.And the same food as you find in other branches are not included. Why?No explanation.This level of inconsistency is anti-customer and aimed at capitalising on unaware busy travellers and ripping them off.Caveat Emptor.
December 2022 by Jon C.
Relatively large shop on the Arrivals floor. It had some interesting food options like fun dim sum. I guess it's meant for people arriving and on the go to grab some food cause they just got off a plane and are hungry. Serves a purpose.My time going there they had these special holiday timed themed offerings of gin and cookie tins, quite nice in my opinion. Several self checkouts. Staff seemed "busy" but were happy to stop when asked to answer my question.My only wish is they were available after going through airport security when departing (on the gates side). But that's no fault of the location.
October 2022 by Eddy Bray
Limited stock but convenient - open 24 hours
September 2022 by Sophia C
Guys we're tired...we've just landed and hope to have extra eyes on us when buying stuff, usually you're v.vigilant, there were at least 3 of the staff watching the self-check out tills?! but tonight I got home & I'm missing the last item, a breakfast porridge I bought, STILL on the checkout which you'll put bk on the shelf & I'm £5 down :(
September 2022 by Ahat Aht
I wish more terminals would have a branch. Very useful after a flight located at Heathrow T5 arrivals to pick up a few basics after a trip. Staff are pleasant.
August 2022 by Michael N.
Delayed departure, no shops up there, happy to find M&S below on the arrivals level. Good choice of snacks, sandwiches.
July 2022 by Rups does
I Visit this store on a regular basis. This time there were mice running around on the shelves over food. I mentioned this on the counter and was simply told we know. If you know why have you not done anything about? This is not acceptable in any store, let alone the most premium high street food brand, in an international airport! If you know and you can't contain them then the store should be shut until you do. Very dissapointed in m&s.
June 2022 by Ally
-Friendly staff-Decent prices for Airport-Vegan options for sandwiches
May 2022 by Travel Reviewer
I wish more terminals would have a branch. Very useful after a flight located at Heathrow T5 arrivals to pick up a few basics after a trip. Staff are pleasant.
January 2022 by Fernando Ferreira
Fast and convenient shop. Great choice of fresh ready to eat products. Staff friendly as always
January 2022 by Natalia Osypiuk
Parveen, the store assistant has been super helpful and attentive today while multitasking between customers.
November 2021 by Matthew Field
A small, but very busy shop stocked with Marks & Sparks usual affair of classic sandwiches, snacks and drinks with a good selection of ready meals, fresh fruit and flowers. The staff, though almost always busy are friendly and helpful. Whether you?re arriving from a late night flight or early morning, M&S is here to help you.
July 2019 by Martin Dale
Has just what you need.
