April 2023 by Michael Kawamoto
For an airport coffee lounge. It was quite impressive. The coffee was one of the best we've had. This is coming a batista who has worked in the industry. The ambiance was nice with vintage furniture.
April 2023 by Paul Smith
Great place to wait for international arrivals, lots of seating and they offer water refills for free (but maybe need to buy something as well).
March 2023 by Sarah
Large and comfortable space - you can ask for water refills (Terminal 2 Arrivals does not have a water fountain). I scored 1 on service to reflect the lack of a water fountain. ??
February 2023 by Amit Mathur
Pretty nice place to spend some time before your flight waiting at terminal 2 Heathrow airport London. They have plenty of options in coffee to choose from. Service is good and the staff is courteous. A cafe that should be on your wish list.
February 2023 by Dean 4rex
It's my overall favourite coffee shop location of all the Heathrow terminals
February 2023 by Godfrey Akiti
Generally it was an average service that appears stereotypical because there was a difference in the service I received from another staff member this week which was exceptional. He was polite, patient, tolerant, courteous and friendly. I would like to be served by such a one every time I happen to go there, it actually made me relaxed and for some reason I decided to try the fruit cake which was nice ?
December 2022 by Johann D
Ordered a hot drink and asked to fill a flask with hot water for our baby's formula and they wanted to charge us for hot water.. are you serious! We patronized your establishment all through our holiday in London. This would have been a five star review otherwise. Please train your staff to be more courteous to your patrons.
December 2022 by Le Renait
Been twice here. Usually the first place I go to after landing in London! Had a nice cuppa coffee! The place is spacious enough to accommodate airline passengers with their big bags and wait. They could have some more items on their menu like sandwiches etc, They mostly have muffins, shortbread, cookies and biscuits. Coffee ? is excellent! The tables weren't clean though. Recommended!
December 2022 by Anita Taylor
Was working in T3 went to get something to eat, I was in a long queue, personally I think there should be a separate que for Heathrow staff as we don't get a long break, the chai latte was watery, disappointing as I didn't have time to take it back !! Spent £+10.50 for 3 items.
October 2022 by ? ? ???????
Friday afternoon I tried the Nero coffee at Heathrow T2 and I do Love Neros, and my first visit to this one. A really nice place, big inside and open with a great design with comfortable seating and a few tables at the front,very clean with fresh filtered water to help yourself with coffee. Has all the usual things that Nero would have and you would expect such as sandwiches cakes pastries the lot. This one is big and specious it?s super comfortable whilst you wait for a relative to arrive in the arrivals just sit back and relax. On this occasion the coffee was fine not too bitter and hot. Perfect.
October 2022 by Alex
We had a cappuccino, which we liked. We were a little overwhelmed to choose one between the different types of milk, we were not aware that there are so many different varieties. But worked out well in the end.
October 2022 by Nathalie Lawrence
Staff was meh\\nFood is good
September 2022 by Alexander
We had a cappuccino, which we liked. We were a little overwhelmed to choose one between the different types of milk, we were not aware that there are so many different varieties. But worked out well in the end.
August 2022 by Ali Kamareddine
This place is normally known for good service. Shame about the current staff in this branch who only seem to care about each other and their conversation. Non stop talking to each other and ignoring customers. Worst worst worst cafe Nero branch. I asked for ice and they were mocking me in their own language, luckily my friend understood. Fire these people.
July 2022 by Luda Intabli
Staff with attitudeDont't return the correct changeIm not stingy not to leave a tipYet i prefer it be at my own accord, not by obligationWhen asked for why there is no vegan options got accused i can't read ?This place is lucky to have customers with such customer serviceOnly reason would be convenience and scarcity of other options aroundThe plant based option i got was super dry and hard to swallowNo sauce
