June 2025 by A Kamat
Absolutely unfair prices. A bottle of oasis and a small pack of M&M's for £7.50? Would not be normally more than £2.50, even on higher side I can think of £4 together. but £7.50 is insane. Jungle rule, no one to reprimand.
February 2025 by Izzie
Wrong prices on items.
October 2024 by Oliver Barbour (World Plane Enthusiast)
pricey
August 2024 by Tom Hoad
Absurdly expensive to the point it's price gouging. £3 for a bottle of coke. £2.50 packet of crisps. £2.80 for chocolate bar. Wild prices!
July 2024 by P
Stupid survey and donation screen at self checkout made me miss my train! It's not enough that they rip you off with items at 3-4 times the price in supermarkets, they make the checkout very confusing. Watch out there is a charity donation built it by default and it's confusing to opt out. I would think this is done on purpose and they get a hefty commission on the donation but they are far too stupid for that. It's just sheer old British retailer incompetence! Hopefully their deserted high street locations bring the company dowm soon so they can be replaced in train stations by a better company affiliated with Lidl or Aldi and staffed by robots. WH Smith belongs with Dixons, Thomas Cook, Comet, Maplin and BHS in the dustbin of failed British stores.
They are only artificially propped up by their predatory train station and airport price gouging. I for one shall not miss them whey they are gone...
June 2024 by Deniz Erdogan
1 pouch of Benson Hedges is charged £49.99, you are not hearing that wrongly. £49.99. Can someone explain that to me please? Shocking, while you can get it from opposite around £16. And the survey on the payment devices is ridiculously delaying the payment process.
December 2023 by Wiam Karim
Poor service, when asked one employee if dogs are allowed in said no but there is no signs at the door saying otherwise and when asked to the security said dogs are allowed
November 2023 by DaeHyun Sung
I found some Linux&FLOSS related magazines
October 2023 by Juan Tara
Very good music magazines, I am from Chile and I have buyed Prog the best, near underground Picadilly Circus Station.
September 2022 by James S
CORRUPT!Authors can PAY to have their books added to the best sellers shelves, regardless of sales figures.
July 2021 by John Fisk
Hopeless, wanted lucky dip from my winning Lotto ticket for Saturday,she gave me Wednesday,then wouldn't change it. Thought the customer was always right, NOT IN THIS SHOP!.
July 2020 by Joey Gabbana
Lady called Jackie works here is a fat blob that stinks. Other than that decent shop to buy your papers
August 2019 by Sudha Viel
Good one
May 2019 by david ginn
Whsnith london Waterloo station absolutely terrible rude very unhelpful staff absolutely no customer service skills what so ever ......avoid the over priced products and extremly rude staff
July 2018 by Tommy Cameron LLB
It's useful but the prices are kinda ridiculous. £2.99 for a bag of sweets..... what?!