March 2024 by natalie Marcus
Just popped in as my local opticians . Really friendly, helpful staff - thank you so much ??
February 2024 by Shaun D
Finally found an optician I like. Greg is friendly, efficient and no-nonsense. Actively discouraged me from spending money on occupational lenses and I walked out with a new script and gratis contact lenses. Definitely recommended.
February 2024 by Oliwia Laskawiec
Worth every penny.
January 2024 by daniel hennessy
A pleasant personalised experience.Echoing what all the other reviews have mentioned, exceptional customer service. ALL the staff are so friendly and Greg is very knowledgeable and explained everything clearly for my daughter?s myopic lenses. Adjusted existing glasses and even gave us a free pair of frames! Outstanding service with a smile which is rare nowadays. Highly recommend 10/10. Mariya.
December 2023 by Caroline Barkus
My family have been using Wanstead Opticians for a number of years. Greg and his team are amazing. Greg will go out of his way to help you and is extremely knowledgeable. My children enjoy having their eyes tested as Greg always makes them laugh. The customer service is exemplary and the whole team are very friendly. The interior has just been recently updated with new shelving, mirrors and lighting showing off their range of glasses. Greg is a well loved member of the community and we feel very lucky to have such a wonderful service on our local High Road.
November 2023 by martin smith
I've never enjoyed the experience of a visit to the opticians.That is until I paid a visit to Wanstead Opticians. The welcome was warm, my options were explained clearly and with good humour and I was very skilfully guided in the selection of frames (a process I've previously struggled with). The professionalism, atmosphere and customer focus are so good it really feels like being with friends! Very impressed.
November 2023 by Charlotte Glazier
My 8 year old son accidentally hit himself in the eye and it became bloodshot and he was complaining it hurt. I phoned the opticians and the receptionist said that Greg had no appointments but to pop in anyway and Greg would see him.We did pop down and it was busy. Greg came over to us and looked at my sons eye and gave us advice. He was indeed right. Excellent, friendly service from both the Receptionist and Optometrist. Thank you!
November 2023 by Norman Kemp
Extremely helpful, and friendly. Service was above and beyond all expectation, particularly as not actually an existing customer (yet!!). Cannot recommend this optician enough.
October 2023 by jason
This place is ace, classic local opticians, with exceptional customer service and professional knowledge. Adjusted my Cazals with precision perfection and without the 99% usual 'oh sorry sir, we can't help unless you bought the frames from us'. Customer care is clearly the USP here with super friendly staff. Highly recommended.
September 2023 by Alexandra Botezat
Excellent service. I had booked an appointment for earwax removal and assessment, and Scott was amazing! Highly skilled and extremely easy to communicate with, he gave me detailed information and advice and helped me prevent my problem from happening again. Would highly recommend!
September 2023 by Giorgia Torrone
I've just been there because I woke up with a sore eye, like I had something in it. Without booking they checked on me straight away and for free. Really grateful for have such good optician and near me, will definitely return if needed
July 2023 by Daniel Silverman
Superb service and excellent professionalism. Karen is amazing at knowing exactly which frames suit and Greg makes eye exams both interesting and informative. They evidently value customer satisfaction and are happy to go the extra mile.
July 2023 by Darcy O'Bree
Recently moved to the area and needed a new set of varifocals for working with a room full of screens. Greg and his team prescribed the perfect work lenses for the job. Best glasses I've had for work.
April 2023 by Thomas Clark
Adding my review again from my partner's account as mine seems to have disappeared...Best team ever! Everyone at Wanstead Opticians is friendly, fun and professional. Sophie on the main desk is so lovely and so welcoming. Karen is a delight, she always picks me the most beautiful frames and she's really honest with what looks good and what doesn't. And then we have Greg, funniest optician I have ever met. He's obviously fantastic at what he does, he's very thorough and very professional. He also saved me once before from getting a stronger prescription which was not needed. I'm definitely a bit of a pain to deal with (sorry Greg haha), and yet I'm always treated with such patience. I've just got some new glasses and sunglasses and cannot wait to pick them up.Thanks all of you for a lovely visit, as usual ???**Update**... My glasses and sunnies are just fab! Thanks guys!
February 2023 by Linda Callan
So this was absolutely a five star experience and I wouldn't hold back on recommending to anyone. A calming and nurturing environment in which to take an eye test, as well as up to the minute equipment and a sense of being in the right place at the right time. Excellent, thank you.
