March 2024 by Yu-An Chang
Doesn?t answer their phone. Spent one hour in wait line, at some point there wasn?t even a status update on where I am in the queue anymore.
February 2024 by Josh Wood
Amazing service here, such nice people & take time/care to explain everything. Kalpesh (I believe) was an awesome optometrist, really helps you make the right decision re: lenses & so good at his job. The guy young at the front is also a stand up bloke, sorted everything so quickly even when I was being a pain!Easily the best vision express branch/high street eye care store around!
February 2024 by Yi Han
Betty was super helpful in slotting me in for the contact lens fitting, super friendly and approachable and she helped me max out my Vitality insurance plan. I've been to other Vision Express before but I had the best services here.
February 2024 by Nureen Bajwa
Horrible customer service. I went for a contact lense trial and was given the wrong one. Went in again for an eyetest,different information provided from different people, no ownership and their optician is extremely low quality . Avoid this place at all costs
February 2024 by Hava Buleshkaj
Visited Vision Express for eye test. Facilities were clean, the equipment modern and all staff very accommodating and friendly, especially Betty and the Optometrist Kalpesh - an overall great experience, thank you.
February 2024 by Mahesh Daryanani
Charles (the assistant manager) was exceedingly polite, funny, and kind! Had a great eye check-up and purchase of new glasses, the branch is very friendly and helpful.
December 2023 by Manuel Irsara
Visited Vision Express for a contact lens assessment and trial. Facilities were clean, the equipment modern and all staff very accommodating and friendly - an overall great experience, thank you.
December 2023 by Janas Lau
All the staff here are friendly and helpful. Dr. Patel, who conducted the eye test for me, is professional. Sairah, along with another female staff member, provided me with advice to choose the right frame. Overall, it was a very pleasant experience with exceptional customer service. 5 stars!
November 2023 by R Ahmed
Charles is excellent. He was very passionate about giving me the right idea to choose my glasses. The optician was very friendly and experienced, and overall, the Holborn Vision Express is great ?
November 2023 by Y S
The lense was much thicker than expected even if I chose the thinnest lense. Then they charged me more to remake it. Later I was told the glass was lost in delivery?..
October 2023 by Clio Isadora
My glasses broke at work and a really kind woman at the front desk fixed them for me for free. I previously went into specsavers who refused to help.
October 2023 by ????? ?????
Today i been for eye test and was so happy the staff was so helpful and supportive and so kind thank you definitely recommend these nice team members ?
October 2023 by Kevin Fung
Pleased with the service from Charles and Visheena today. Charles was very helpful with picking out a range of frames and explaining the lens options available.
October 2023 by Michela Londra
Great eye test service from Dr Patel, which is not a surprise as I'm a returning customer.
September 2023 by M H
Just got my glasses repaired in this store for free. Very nice staff and helpful!