March 2024 by Vahap Sener
Jacuzzi Sauna swimming pool hot water well almost all of them seems to stop working ongoing related issues still being fixed for last two months not happy at all once again nothing is working swimming pool showers 5th February, update 1st of March again swimming pool no staff not available until the afternoon not good for me
March 2024 by Nie Znany
Friendly staff. Clean gym. Well organized space. Pool, jacuzzi, dry and wet saunas can fit up to 12 people. The only minus is the temperature in lockers and showers seems a little bit too cold.
February 2024 by Luke2k9559
Please sort your hygiene rules out for members. Third week training during lunch and I shouldn?t need to be smelling heavy bio because certain individuals refuse to wear deodorant or wash. It genuinely makes me feel sick throughout my session and It?s obvious throughout the whole gym floor.
February 2024 by Mike Dee
It's a good place, but a bit pricey at over 150 pounds a month and does not have a lot of free weights. Also you would think they'd have more reasonable times of operation, work out moods hit you at a lot of times, I'm not asking for 24/7 but to close at 6pm so many days a month, give me a break!! Have more reasonable hours to get in there and work out, especially at that monthly price. It's 5:45 and I want to work out and can't so instead I write this review.
February 2024 by Eli
I came here yesterday 24th of Feb. It was nice to be finally welcomed in a polite and nice manner by a lovely receptionist ( I don't know the name, she was a mix raised young lady with curly hair). Although I am from Strand and only came to use the club for a day I was pleasantly suprised. I have been to one more club and obviously to strand,but the reception team barly says hello over there.The only thing that was a bit annoying here were the cleaners starting cleaning more then half an hour earlier ( we had to walk through the foam on the floor as she was already washing the floors, inorder to take a shower) and telling us several times that they re closing while we're drying our hair. This is why I put 4 stars not 5. It's a pity.
October 2023 by Paul Howes
Love this gym, the natural light & the facilities are great. As soon as you walk into the reception. You feel you are some where special. The PT?s & staff are very helpful. Special mention to Kate at reception. All ways has a smile & is very helpful with any problem
October 2023 by nathanael coakley
So far so good! Really helpful staff and the health club I was looking for. The classes timetable are great and the gym floor is well equipped. Having the ability to book at Islington and Morgate have been really helpful. :)
September 2023 by Ameel
Decided to try this gym today as I'm newly working in the area. A colleague let me use a guest pass which was wonderful. Nice facilities and even got a decent swim in after my workout. I'd like to thank Adnan who despite clearly being busy today took the time to quickly and efficiently show me around, made me feel welcome and even helped me out with my form on a bent over row to help reduce the chance of injury. After bring in the gym, I went to the pool and I told him I'm not a strong swimmer so I'll be practicing in the shallower end and he assured me he'd be around for support if I needed it which he was. There will be a strong possibility that I join once I settle into my new job and Adnan plays a big part in that decision
September 2023 by Cem Ali
Although I was annoyed to find out the pool was closed at Moorgate, upon walking on poolside and speaking to your lovely manager, Ads, I soon realised how hard he actually worked to sort out what appeared to be a last minute issue. He seemed more upset and concerned of letting members down instead of potentially being on that warm poolside for around 4 hours with minimal breaks. He spent time talking to every member as they came down and explained the situation and was very personable. Staff like this are so hard to come by and when I spoke to a few other members, it seems like he is your only manager who deals with nearly everything and supports members. You need to recognise these members of staff who are hard to come by this day and age and reward them for how hard they work. Please ensure he is told how well he did today. Thanks CA
September 2023 by Danielle Rose
I decided to try out VA Moorgate and was pleasantly surprised by how friendly the staff were. Kate in particular gave me a warm welcome at the reception area and was very informative she even gave me some tips for my workout!
September 2023 by Advait Sharma
I have been here for almost 2 years. That pretty much says it all.Nice crew, clean equipment, great spa quality.
August 2023 by Re Wind
I was never informed of 7 days cooling off period when i joined. The spa is rubbish here. Steam room hardly works not steamy inside. The jacuzzi massage is always closed. Now with threat of new variant covid on the horizon... I dunno what to say but i am unable to alter my membership. Be warned.
August 2023 by Maria Asprouli
A shame that this place lacks management in terms of membership. I was a Broadgate member and I wanted to downgrade and get a 12 month contract with Moorgate instead. After requesting it on the app and going to Moorgate twice and 1.5 months later they haven't made the change changing me to Bank instead which is the same level I was before. They are keen to keep your money. Very conflicting information both times. The first time I was told it has to be authorised and it takes a few days, the second they told me it hadn't been done and they made sure they did it then and that no other authorisation was necessary. Both times obviously staff were either clueless or keeping the membership at all costs.
July 2023 by Edoardo Testa
Best all-around gym in Zone 1, hands down!Pros:- Whole building is above ground, so both the gym and the pool get tons of sun and have great views onto the city- Classes are plentiful and varied. My fav is any yoga class by Robyn Barry- Large gym floor, 25m 3-lane pool, yoga studio, reformer studio, physiotherapist, jacuzzi, sauna, steamroom...it's got it all!Cons:- Would be nice to have a cafe on site
July 2023 by Tracy Batten
I?ve only been a member for 3 months, but in that time I?ve really enjoyed using the facilities. I mainly use the center for swimming and a relaxing spa, and please believe me, the previous Gym I was a member of was a disgrace, so this in comparison is heaven. Staff are always friendly, and the lovely lady who cleans the female changing rooms is super sweet and cleans the changing rooms impeccably. Overall a lovely experience and a very clean environment. Only one teeny criticism, it would be great if the hot drinks were free just my opinion but, a nice reward for members, who like me enjoy a cup of coffee afterward.