March 2024 by Anna Todd
Really knowledgable staff, served very quickly and helped me find a great pair of shoes.
February 2024 by N S
I had a great experience at Up and Running in East Sheen today. I wanted to get some shoes for my daughter . Ricky was really friendly and helpful when I phoned up and had a few options. I popped along later that day. He was really good with my daughter , very engaging and got down to her level and talked to her. He clearly had an experience of running, having ran in marathons before and asked what type of running she would be doing and when . I would definitely go back to this place . Prices also very good and I ended up buying 2 pairs. Thank you so much .
January 2024 by Stuart Pardoe
Lenny was very helpful and efficient in selecting a suitable pair of shoes for me.
December 2023 by Ella Jenkins
Went to this store yesterday and was blown away by how helpful they were. The level of knowledge was so much more so than many other running stores I?ve been too. It also felt as though they were there to help rather than just push a sale. Will be returning here
November 2023 by Julia K
Great customer service, very friendly and helpful. I got to try on a range of shoes and test them all out on the treadmill. The shoes I bought are incredibly comfortable and I even ended up with a new PB the day I got them! Couldn?t be happier with my purchase, many thanks!
November 2023 by Rob Walpole
Been buying running gear here for years. They are second to none. Always very helpful and prices are reasonable.
October 2023 by Bryony Franklin
Really impressed with the service. The manager was very knowledgeable and really took the time to come up with a great pair of running shoes for my feet and running style. There's a running machine to test them out on, and I also was able to test-run on the pavement outside. Very happy!
July 2023 by Olly Eades
Brilliant service. My girlfriend and I both went in for new running shoes. We were seen immediately and looked after very patiently. I tried on at least 7 pairs and used their treadmill 15 times. The help and advice never stopped, and I was recommended the best shoes for me, not the most expensive. Very knowledgable, trustworthy and friendly. Hugely recommend!
July 2023 by A S
Had a really good experience. Excellent customer service and real expertise provided by Ricky. Was patient and asked me to run on the treadmill to suggest the best running shoes. Highly recommend.
July 2023 by charles vernon
Ricky is very good at his job. Having been repeatedly disappointed with the quality of Asics trainers Ricky suggested I try the Brooks Gost as I wanted a more stable shoe. The are brilliant, thank you Ricky.
June 2023 by James
Ricky opened the store early for me seeing that I was waiting outside. Then Excellent help finding a great pair of New Balance trainers! Thanks
May 2023 by Federica L
Very helpful staff. Lovely running shop.
March 2023 by Havva Yildirim Coltu
Got my gait analysed on the treadmill and then tried out a range of shoes. Amazing service provided by Luke; really helpful, informative and friendly. I'm very glad I dropped by! #shoplocal
March 2023 by Mark Nepstad
As a seasoned runner, I can honestly say Up and Running is the best running shop in the East Sheen - Kingston area. The advice is given by people who are serious runners themselves and have first-hand experience of the shoes they sell. The manager, Ricky, recorded my running technique and selected a range of shoes which he believed would be right for me. I tried them all using their running machine, and through a process of elimination, selected a pair which fitted me perfectly. The overall experience was fantastic and I would absolutely recommend this place.
February 2023 by Sinead Rafferty
Came here to get fitted for running shoes, they were incredibly helpful, patient and full of great advice. I am really happy with my purchase- thank you!