March 2024 by Ziad Ch
The customer services staff at the store are great but the store security are absolutely terrible and very ego bullish minded. The female security staff who was standing by the exit requested to see my receipt for a pin badge I bought just as I was leaving the store. When I told her I haven?t got it then she asked me to go back to the tills and get one otherwise I couldn?t leave the store which was such a ridiculous threat to say. The alarm didn?t go off and she even saw me purchase the item so what was the problem? I challenged on this and also the false claim she saying every store has this policy that you had to show your receipt before you leave the store. When I argued my case she said ?don?t be offended I?m only doing my job?. That?s the typical excuses they will use when they know they are in the wrong. Even the staff at the tills knew she was wrong. They need to sort out a more sensible way of security and not randomly picking on someone who look the part and telling them they can?t leave the store until you show a receipt for your purchased item. Of course customers will get angry. Sort it out Daniel Levy and don?t treat customers like criminals!
March 2024 by Ji-hoon Chung
There are a variety of products and the space is clean and nice.It was inconvenient that there were so many people on the day of the game, but I guess I'll have to deal with it.Even though there are a lot of people, the system is good, so payment is made quickly.
March 2024 by Luke_Kwangsu Chun
Where to see all the Korean people in London
March 2024 by Liam Conway
Staff were extremely helpful and enthusiastic about the club.I highly recommend the stadium tour.
February 2024 by Grant Patterson
Bought a mug from here and within 2 months the handle fell off. It was a clean break so clearly not smashed. They wouldn't offer a replacement for what was a defective product with poor quality.
February 2024 by Junhyok Choi
Worth a visit if you like soccer and Sonny.Staff who can speak Korean are coldHe is a young employee, but he speaks bluntly and unkindly as if he were a subordinate.Who were you hired for?I don't think I know.Other staff are friendlyExcluding store management staff, checkout staff, printing staff, security guards, etc.Originally it was 5 points, but 2 points were deducted because of that employee.
February 2024 by Belarussian Driver
Simply wonderful quality.
January 2024 by David K.
The short skinny Korean maile staff in yellow jacket at Son's section is absolutely ruining visitors' experience. He is the worst first impression. His way of speaking Korean is so cheap and arrogant.
January 2024 by Ki-sung Chi
Everything about Spurs to be found! Of course, jerseys and other swags en mass! Not cheap but you support the team with the purchase.
January 2024 by Michelle Camping
Love this place. Went on a Sunday morning first thing (no crowds) kids had their faces painted for free.The kids had big kid found loads to buy as usual and it isn't cheap some prices I don't know how they justify them and I still managed to come away 150 odd quid lighter. Lol
January 2024 by Piotr
Great customer service. Higjly recommended ?
January 2024 by Lee Mardon
Had a great day out took my dad staff very helpful and knowledgeable
December 2023 by Lisa Cammell
Royal mail lost my christmas gifts & unfortunately Spurs Shop were not helpful at all. Told me to go to the sorting office myself (which I cant do). Gifts were ordered 3rd Dec & its now 22nd, no gifts & no refund (or even a suggest of one!) Very poor show Tottenham
December 2023 by KIM
Tottenham has nothing to say even if it exists because of Son Heung-min for Son Heung-min,,? I think it is a store where Gukppong comes alive, customization is possible and various items are good for everyone from newborns to adults.
November 2023 by Son Nguyen Hong
The Best shop ever
