March 2024 by V Raj
Excellent sales from Faisal with a great eye for detail and also a quick and professional delivery team
February 2024 by mujib Islam
I recently experienced poor customer service from them. While their products are undeniably nice, the aftercare service leaves much to be desired. The staff members lacked the professionalism expected in luxury client care, resulting in a disappointing experience overall.
December 2023 by ????? ???????
This company has got SCAM headhunting policy. DON?T WORK HERE. They hire carpenters promising work long term , people brought their families from Latvia, Lithuania and then ?after the job is done ?they sent them home.DON?T TRUSTThe tuition period was 6 months. Enough to do the job on a probation period and to be sent back home. And management in the front office is aware about it, but they don?t tell you. They shut their mouth.I was also offered by the Boss to come to work to the factory ON SATURDAY. When the office block was empty .What for to invite a young single girl to work alone to the empty factory block alone ?POLICE is highly recommended to come and check Sofa & Chair company.
November 2023 by Tamaia Hytten
I just received a made to order sofa from this company (Rothko) and I can?t begin to explain how immaculate it is. It is clear they pay very close attention to detail, the quality is unmatched. I fell in love with the sofa online, & usually in these instances you expect disappointment, so I was delighted that my expectations were exceeded. The whole process was plain sailing, Jodi assisted me and she was brilliant. The delivery team were great. Really happy with my whole experience with this company.
March 2023 by Almira Hasi
The Sofa and Chair Company offers a wide range of luxury furniture products that are both stylish and functional.While their prices may be higher than some other furniture brands, they are reasonable when compared to the higher quality of their products. I would highly recommend The Sofa and Chair Company for their modern furniture and the level of customer service.
March 2023 by Shilan Raja
They have financial difficulties and low integrity. Their expert provided wrong information and promised to resolve the issue, Fayez stopped answering the phone, lowest level of integrity. This to a customer who have spent over £100k with them. Do not use!
January 2023 by Eric McClenaghan
Shockingly bad company to deal with. They will take your money and run. They went bust owing £7m !!! AVOID AVOID AVOID. Took £25k of my company money. Deeply dishonest. They couldn't care less about you if they tried
December 2022 by Stuart Douglas
Don?t care about the customer. Dining table re-ordered 3 times as they themselves were not happy with the workmanship, on the 3rd they shipped to me. Was not happy with it and wrote 2 emails which they ignored, then started sending legal letters for final payment and refused to send anyone to see the product - very heavy handed , safer to go elsewhere
October 2022 by Biju Dhyaneish
Spacious showroom and laid out nicely. Weekdays mainly for interior designers and the whole week retail sales is available. Prices on the high end.
October 2022 by Pasha
Truly magnificent range of furnitures and soft furnishings all under one roof??
October 2022 by Andrew Soule
Very impressive enormous high quality furniture store.Expert consultants will support you throughout your selection process.All the top brands are here and room sets help you visualise how you can create your perfect home. They also offer interior designer services.Good selection of clearance items also available for immediate delivery, and bespoke options if you want something unique.
October 2022 by jajasays
This place came highly recommended by our kitchen designer. It is massive and filled not only with lovely pieces but they are tastefully laid out with many versions of design possibilities.It is easy to be overwhelmed with choices and this is where we can't thank Eliza enough for her expertise and professionalism. Eliza helped us initially with the selection of our bar stools and dining chairs which we have been very happy with. When we encountered a problem, the after care expert Atilla promptly discovered the problem and not only fixed it on site but proceeded to check all the other stools to ensure this was a one off problem. So when we decided to update our 2 sofas, we went straight back to Eliza and as before, we walked away happy with our order. My advise is to come here with your measurements and colour scheme of your room with photos. Then leave the rest to S&C. Thank you Eliza, from PC
October 2022 by vivienne alexander
I frequently bring my clients to S&CCo. Today I urgently needed to find two new fabrics for a new client.Georgie met me, listened to my brief and in no time, she had a large collection of samples books for new to browse through. It was the end of the day, but Georgie gave me all her time and energy to find the perfect fabrics.Thank you Georgie you were an enormous help!
October 2022 by Robert Donovan
DODGEY FURNITURE RETAILER AVOID AT ALL COSTS!I visited the show room and they offered to sell me furniture. I said I would be back the next day to place an order with them. Later that night I discovered that their company has actually gone in to liquidation so why are they still accepting people's money for orders if they are bankrupt?Needles to say I decided not to place an order with them. I'm not giving my money to a bankrupt company end of story!
October 2022 by Cristina S
Same experience as I can see many people here - placed 2 orders, 1 item had to be refunded, no delivery or refund for a month and nobody seems to care. Called 100 times, spoke with different people - nobody seem to care or able to solve the problem. Never faced such awful service anywhere.
