March 2024 by R Sammahin
Had a full body massage as a birthday treat and it was the best massage ever.My masseuse was Nassera was very talented and caring .her massage was absolutely divine.i would definitely come back.
March 2024 by Mudassir Cheema
Good room very love able satf??
March 2024 by Dave John
Good value for money, great location and, most of all, *outstanding* customer service from everyone we interacted with. Thoroughly recommended!!
March 2024 by Mathew Chacko
Enjoyed itThank you to Henry in the FOH who was helpful during the check in processRooms: the rooms here are extremely cosy and chic due to the choice of colour paletteNearby activities: Situated in the heart of Leicester square, with everything available at ease
March 2024 by Susmil Patel
Just had late night bar food and drinks. Was good good
March 2024 by Tarek Arab
I arrived to make a simple query into room availability for a friend. I was shown multiple rooms, taken on a tour of the hotel and given a discounted price should I want to book a room.This level of service without any guarantee on my end that I would patronise their establishment, means that I will definitely stay here in the near future.
March 2024 by Michael Bowen
The Londoner Hotel exceeded all my expectations. The service was outstanding, the room was comfortable and clean, and the location was perfect, close to the museum and Chinatown. I highly recommend it for a memorable stay in the city. Can't wait for my next visit!
March 2024 by Bobby Johnson
Brilliant location, lots to do in and around the hotel. But the stay could of definitely been a lot better as explained below.Bad bits - Found hairs that weren't ours on the bed. The bath was really small especially for the level of room we got. Simple things like tissues weren't served at breakfast which was inconvenient. I know i should of just asked but we didnt want to disturb our waitor any further as we asked her at least 3x to refil our (very small) tea cups. Wish she just gave us a tea pot like the table next to us. But yes after calling her over 3-4x me and the misses just sucked up the messy fingers and just washed our hands when we went back to our rooms, but simple things like tissue should be served with your food, where in leicester square for gods sake. Very noisy at night considering these were ment to be soundproof rooms, the morning was even worst very loud but that was due to work outside (I.e bin men, work men & day to day go'ers) so probably out of the hotels control. Someone also accessed our room without our permission (although it was for a nice gesture to leave some complimentary anniversary treats) I think it would be nice to ask for access, once again I most definitely appreciated the gesture but some people are abit more strict regarding their privacy, may i suggest you have someone ask/tell one of the couple that you plan to do this (preferably the man). Also, not that it would be an issue for the majority of people staying in this area in a hotel like this, but after paying basically £500 for a room for the night, the £250 deposit on arrivak I was unaware off, I thought was a bit steep. After all that mentioned above, I was still asked when checking out if I want to leave a discretionary £13+ tip for there cleaners etc which i thought was a bit cheeky since my room had issues surrounding cleanliness. I was reluctant to pay it, but the embarrassment for their sake of me explaining why, I just paid it & shut up. Also I paid for a city view room. But there wasn't much of a city view lol.Good bits - The temperature in the sauna and steam room was really low. We hardly broke a sweat. The pool and beds etc was lovely, lay out was lovely and the overall stay at the spa was great just wish the sauna and steam room was actually hot. It's open to a decent time in the evening. The rooftop bar is a nice touch for some cocktails and finger food also open late. Its in a great location to, so lots of good food choices on your front door and loads of stuff to go do out and about.Overall I know it sounds like there was a lot more bad than good but I would definitely encourage someone to try it out for themselves & I would return, but for the price I paid which was a booking . Com deal of £480 which should of been over £540+ I would expect more for my money.
March 2024 by Harvie K
Having booked The Londoner in the past, I booked another staycation here to enjoy some downtime to unwind. I can?t fault anything again and the staff, services, and general ambience were amazing as expected. I ordered in-room dining service and was impressed by the quality of the food and how quickly it arrived. Thank you to Arnaud and Rohan for their hospitality by going above and beyond to make sure I had everything to make my stay as comfortable and enjoyable as possible.
March 2024 by Paul Brook
Super central location on Leicester Square - great for theatres and cinemas. This is a very conformable hotel where the staff are extremely helpful and friendly. It has many floors of accommodation as well as numerous basement floors for the large ballroom, gym and spa. We found the rooms and especially the bathroom, a little small and dark. The mattress was also a little hard; however, I slept OK. Breakfast in the ground floor restaurant has everything you could ever want to eat, and service was great. Checkout time was fantastic and flexible, giving us time to use the spa after breakfast.
March 2024 by Lili R
Fantastic stay. We slept really well although we were a bit worried about noise due to the location being so central. The mattress and pillows are really comfortable, the staff was really friendly and helpful. The food at the whitcombs and for breakfast was also good.The only negative thing was that we found the bathroom not really practical (no door between the sink and bathroom and nowhere to put clothes outside the shower area besides the floor or toilet)In any case we really enjoyed our stay and we would definitely come back if we're in London again.
March 2024 by Klaudia Stolc
Overall 4 stars. Came for an afternoon tea with friends to celebrate baby shower. The whole experience took nearly four hours due to slow service and the area is really small? staff wasn?t very attentive no extra tea was offered after we finished tea. The sandwiches weren?t great. The cakes and scones were delicious. Hotel is very clean and toilets are amazing! The atmosphere was great too with some relaxing music.
March 2024 by Monika
The Londoner hotel in London is an oasis of luxury and refinement. Outstanding service, elegant rooms, and excellent location made my stay unforgettable. Highly recommended!
March 2024 by Z Ottun
Beautiful hotel and rooms, but I was not tended to well at all the when trying to have dinner in the restaurant for almost 30 mins so I left. Was told I wasn't tended to in time as the manager was busy, despite her serving other people who arrived after me? Very odd experience which put a damper on my birthday stay. It's a good location for those who want to be in the West end, but overwhelming for me
March 2024 by VISIONAIR EVENTS
Rooms: Molto bella ma leggermente piccola
