March 2024 by Sophie Marshall
I stayed at this hotel with my partner for my birthday. Unfortunately, I accidentally left one of my shopping bags in the room after checkout. We rang the hotel as soon as we realised and were told to email the conscierge, who contacted us the following day to say that the cleaner didn't report finding anything in our room which is odd since I know exactly where in the room I left the bag. This unfortunately has put a dampener on my experience of the hotel and I won't be returning.
March 2024 by Scott Brown
Enjoyed the stay. Perfect location near tube line and grocery store. Felt safe. Lots of restaurants and entertainment nearby.
March 2024 by Linda DiMario
Always my favorite experience in London! Ambiance, character, amenities and location are splendid!
March 2024 by Dr. Rafael Oliveira
Sensational experience! Excellent neighborhood, with the metro (Gloucester Road) in front of the hotel. Several cafes, restaurants and ?convenience? nearby. With ctz this is a place we would stay again!
March 2024 by Kelly P
I enjoyed my stay and felt it was priced appropriately! Convenient walking and right beside a tube station makes it easy to transfer as needed! The decor is lovely too and room was comfy! Everyone I talked to was friendly and helpful!
March 2024 by Lisa Murphy
Wonderful comfortable hotel right opposite Gloucester tube station.
March 2024 by Alex Elly
We stayed in this hotel for a week and had a great time both for the room, for the cleanliness and for the excellent location very close to the Gloucester road tube station. We thank all the staff and expecially Angelica and Abdul who have always been very kind. We Will definitely return to this hotel.
March 2024 by Mark Smith
Excellent hotel at a great price, just outside Gloucester Road Tube Station.Really nice, and I'll be using this hotel again for my London trips.
March 2024 by Yahya Akceylan
The Location is Top Very GoodRooms: The Room are Cold
March 2024 by Kathleen Boucher
Best location in London!
March 2024 by Tom Williams
Great hotel friendly staff. Lovely buffet breakfast. In great location for Victoria and Albert and Natural History museum. Will definitely be back.
March 2024 by N Lemmen
Perfect location, beautifull hotel, excellent service. Metro across the street. Shops and restaurants nearby.
February 2024 by Stefanos Kandilidis
We have been robbed in this hotel by their staff. when we asked for our check in/out times during our stay, they provided wrong information. To keep it short , the manipulated the time we entered the hotel . Their system recorded 18:05 when I was there 17:10. The thief tweaked the card system to say that I entered the room that time but it was actually the time he entered my room.No comments about the room and service , not a 4 star hotel for sure
February 2024 by Carlos Cruz Infante
Noteworthy details: The gym opens at 8.00am. Too late, I think.
February 2024 by Gordon Keane
Beautiful hotel and I actually cant believe I managed to stay in it for the price! The room was lovely, the staff couldn't be more helpful and the restaurant food was impressive. I will definitely be back. Thank you to all the staff.