March 2024 by Maria Chavez
My total gratitude to all the wonderful staff at the Community Tissue Viability Tessa Jowell Clinic for their help in the recovery of the ulcer in my leg, to Jade Roberts and in particular to Yolimar Gouveia for her kindness and professionalism, who generously gave me her prompt attention and help in a moment in my life when I felt very vulnerable. Forever grateful.
March 2024 by Amir Mosaffa
OMG This is the worst GB I have ever seen In my life. It is actually impossible to make an appointment. Also there is no way to talk to them on the phone the only things the are all offer refer you to the most useless app which is not helpful. You couldn?t even get any right information on the phone. I have registered 13 month ago and I couldn?t even get consultation on the phone.
March 2024 by Oliwia Rusek
the absolute worst GP I have ever encountered. Literally impossible to get an appointment. They don't do time frames even if you log on 8 am on the dot on the external app to secure one, if you manage to get through the staff just tell you they know nothing and it is up to the doctors. Nobody seems to know anything. They should be ashamed of themselves.
March 2024 by Anna Serra
The worst GP. Extremely unprofessional and so difficult to get an appointment. Wasn?t really happy with the way my doctor dealt with my issue. I used the app to make an appointment and they fail to get back to me within the expected time frame, or sometimes just do not get back to me at all. Will be moving GP as this is terrible.
February 2024 by Jorge Pinto Basto
Non-existant services... apps do not work... no one to help you... rude... rude... rude
January 2024 by melissa safran
Very efficient blood test there this morning, in and out in 5 mins
January 2024 by Sonia
The rudest out if hours receptionst ever . Didn't listen to me,kept talking over me,repeating herself as I explained the pharmacy she said i can opck uo medecine from is no wear near me but it didnt matter rto her because it showed in her cinoyter ad 0.6 miles (which it isnt ..totally different postcode area and is mike a a way for me to get to !) i said no that is no way near me and she said she will just send there and you can call them to sort out with them and again I said that makes no difference ad it's so far away !!! Just kept repeating herself , getting annoyed saying we are going around in circles and will just send there and I just call them to sort out ( very lazy!!!!!!)and she will just hang up now .I I asked for her name and to talk to her manager as she was incredibly rude and said she does not get to speak to me like that and hanged up on me!!!! I am very upset and very angry as I am adhd and told her she isnt helping me and was really upsetting me to the point where i was on the verge of tears!!!.She doesn't need training she needs the sack and to seek a professional for her lack of empathy and people skills. Just a Vile ,pathetic and disgusting woman.Please get rid of her and avoid that place like the plague!!!!
December 2023 by Verity
Been here twice, once for a covid vaccine and once for a blood test and both times it was incredibly efficient - quick and easy and seemingly very well run.
December 2023 by Daniel Smith
I feel that they make booking an appointment so difficult that they don't want to see anyone. Very impersonal. Very poor service.
December 2023 by Tyler-Jay Johnson
This Gp is all over the place. The worst decision was to merge the three clinics together. The Gp team have no idea what they are doing half the time, I'm always sent appointments that are not actually for me but for the Gp to speak to each other about me. As well as being sent all of the written communication between the doctors which I should of never been sent. To also being denied a shared care plan for absolutely no reason.The place is an absolute shambles, will be happy to move from here
December 2023 by Johannes Williamson
As someone who has a needle phobia remi was amazing and really professional so I had no issues. Super quick service too! Thanks
November 2023 by z
Today I had no other choice but to act in my best interests, and to leave this surgeryI have been with it over two years, in that time I have been seen once by one regular locum on a face to face consultation, for all I have a complex medical historyThree hospital consultants have expressed their concerns at my not being cared for properly, one A/E doctor who actually went as far as to email this surgery on my behalf, as to who was actually looking after my careAll has been to no availI have even complained to the Practice Manager, more than once, which was in itself an ordeal, as when I called up and politely and asked to speak to them, I was told they didn't take cold calls!Is this what I had been regalated too, not a patient, I was advised to send an email, which I didFrom the outside the building is modern, inside clean , but the standard of care I have received is shambolicIt's nigh on impossible for someone like myself to get an appointmentI have difficulty accessing the Evergreen app for various reasons due to my medical conditions, so that means for myself no appointmentsI strongly advise anyone to go to another Practice, especially if you have a complex medical historyIt's the norm for the receptionists to do everything in their power too not assist you to getting an appointmentIt beggars belief what I was told today, contrary after doing what their colleague advised me to do, in order to get a doctor to call meI cannot allow myself to be subjected to "shabby" none existencing medical careThe Evergreen app should be renamed "Nevergreen because it's highly likely you won't be successful in accessing it and getting an appointmentI have given this surgery one star, when they deserve no starsJust because of the location been East Dulwich and the building been modern, please remember "all that's gold doesn't glisten"
October 2023 by R L C
Best GP?s in East Dulwich. These guys have been nothing but brilliant for our whole family. They have always seen our young children the same day of calling and the service with adults is excellent too. Really brilliant practice.
October 2023 by Migel Hayles-Taylor
Awful service! They told my brother "we don't have the equipment to remove your stitches" - this is after booking an appointment 1 week in advance. Then they couldn't find a pair of scissors to even attempt a decent fix.Absolute joke
October 2023 by Olivia Ashby
My experiences here have only been positive. I am always seen quickly and the staff are very polite and friendly.
