March 2024 by H Singh
Excellent service by Tina & Tony who visited our place and measured the area. Whole team went beyond and above the normal customer service. Kids friendly staff and offered kids fruit shoots and colouring books. Thank you ?? I highly recommend their service.
November 2023 by Parm Singh
Very happy with the service at Tapi carpets and came to this branch as Tahir Dar is there, amazing guy, very knowledgeable, no pressure and will definitely be going to him again.
November 2023 by Jules TJ (JTJ)
Great service
October 2023 by Jayendra Limbu
Excellent customer service. Sukesh was Very helpful and sorted everything for me. Also. quick and hassle free completion of work.
September 2023 by Kirsty Bosworth
Touraj was amazing he recommended that we first put down plywood to ensure the laminate would last longer so agreed to come again another date after we did this which was amazing most people would have just done the work. Very friendly, great communication throughout and an amazing job. Can highly recommend this great guy and he will leave any customer with a wonderful floor. Cannot recommend enough
August 2023 by Pegs RL
The people in the shop were nice and helpful. Fitting was a bit rubbish. Made to feel like asking for it to be fitted within a couple of weeks was awkward. Once fitted gaps were left just by the door and my wife was told that we probably should put silicone around the room at some point to fill those in. £52 fitting for a small 2x3 bathroom.
July 2023 by Ashiq Hussain
Nice staff. Very helpful
March 2023 by T K
Absolute rubbish salesman (Sid) who really did the company no favours. Very short with his responses using coarse language, unlike the previous sales lady who I dealt with on a previous visit.When I referred to that visit Sid was quick to berate her advice saying that she had not the experience he had.He did a good job putting me off this carpet retailer with such poor sales staff.
February 2023 by Lizzie Monger
Happy with our stairs and landing carpet that was fitted today. From all interactions when Richard came to measure up, there was no hard sell. We then went and visited the store where we were talked through our order with Sid, again no pressure to have additional items. Today Sunny the fitter called with an arrival time and he worked solid for 3 hours and tidied up as he left and it looks seemless. And to top this all off although I missed their courtesy call they called me to check I was happy.Thank you Tapi Ruislip ?
February 2023 by Theresa Donlan
Well firstly u walk in the store and the smell is amazing then u get help and it's relaxed atmosphere u chose your floor so easy had it measured then it was down within 2 weeks and it's looks amazing just gutted it was not my room so now I 3ill defo b going back here highly recommended, great staff too, I am l adding more as due to the amazing job done by the flooring guys and spoke with sid who is top quality the world needs more sids, the flooring guy jawed and his partner work is flawless, I'm fussy but the work is perfect
February 2023 by Valentina Ancona
Excellent service, Sid is great: gave me the right help and advise + chased the provider to get my floor in time. All with courtesy and transparency
February 2023 by Touraj gucci
Nice shop , Nice management, Nice stuff
February 2023 by Hannah Wall
Richard did our measuing and brought us a load of samples. He was so helpful and honest, helped us make the best decision based on our needs. The pricing is great based on competators. Our order arrived quickly and they were able to do our fitting so soon after we ordered in our carpets. Super helpful and easy to contact from start to finish. Highly recommend. Thanks guys
February 2023 by Steven B
A great selection of carpets and flooring in this branch.I would like to thank Tina at this branch for making us very welcome and for going the extra mile and helping us select the best carpet for our budget. She has great customer service skills.Things went a little wrong when they processed our order but we still benefitted by getting a carpet from a higher priced range for the same price as the carpet we originally purchase!I would definitely recommend this Tapi branch over any Carpetright or SCS branch!
February 2023 by Shirley Mills
Thank you for today. Lovely service with a smile.
