March 2024 by Heather Cardy
Absolutely wonderful service always
February 2024 by C B
Great service in buying my new Gaia trousers. The assistant manager was superb. Very attentive, friendly and knowledgable. Love the trousers and have now purchased two further pairs. The assistant manager gave me the confidence to wear them. Thank you. Great service all round.
February 2024 by Lara
Very bad experience there yesterdayI was about to enter the store when I found the door half open so couldn?t get it with my pushchair AND I was carrying my 2nd daughter in my arms.Serena one of the staff lady was standing in the store literally looking at me. I started waving at her gently with a smile thinking maybe she didn?t see me. But yes of course she saw me she even made me a sign like you can come in still standing at the same place. This is crazy I just wanted turn around and not put a single foot in but I had to return one item. I did want to look around and maybe get something else but definitely changed my mind after this experience! What a bad customer serviceEspecially in this kind of expensive store !
September 2023 by Val Mm
Amazing store, so many leggins and lots of great colours and patterns, great quality too! I will be back
July 2023 by Iona Miller
Having been told by the Dulwich store I could bring in leggings to be repaired / for replacement, I went into the kings road store to see if it was possible. There were 3 behind the cash desk and the lady I was speaking to laughed in my face and said no, they didn?t know where dulwich got that from and they didn?t do it, I?d have to consult the online chatbot. I was SO embarrassed. Not only was it due to being laughed at, but also having been told by another store it was possible. In addition, Lulu Lemon offer this service, as do many other retailers now, so I didn?t think it was a ridiculous question. Won?t be going back, they?ve fully lost me as a customer.
January 2023 by Joe Grimmett
Friendly and helpful staff. Helped me pick a gift for my wife before Christmas. They advised I got multiple options and return the unwanted ones after Christmas. I then stupidly lost the receipt, but they still helped me with a refund, by looking up the order on the system. Both the manager when I bought it 22nd Dec (I think) and the manager on Saturday 7th December were very helpful!
January 2022 by Zain Al-rufaie
The staff are very friendly and helpful. Highly recommend. Sweaty Betty they do best women sport outfit, best quality.
August 2021 by Diana Strigana
Staff exceptionally helpful, was nicely greated at the door ,your Kings Road branch , tidy store , clean and items nicely displayed. Very happy with outstanding customer service, level of professionalism and knowledge displayed by Reion! Thank you ?
May 2021 by Claudine Van De Vyver
Super proud to be an ambassador for this amazing team ? the campaigns are incredible
Everyone is welcome any woman , any shape any size - nothing is off limits xx #iamasweatybetty ? #fellowambassador #125kingsroad #wellbeing #kindness
April 2021 by Diana Striganaviciene
Staff exceptionally helpful, was nicely greated at the door ,your Kings Road branch , tidy store , clean and items nicely displayed. Very happy with outstanding customer service, level of professionalism and knowledge displayed by Reion! Thank you ?
April 2020 by Surmayi
Just spoke to Zandria - what a legend. Just the most perfect sales assistant, nothing was too much trouble, lovely friendly personality and she hooked me up with the most perfect leggings, better than the ones I phoned in for :)) thank you ?
January 2020 by N C
Worth a visit
January 2019 by L K
Comfortable women's gym clothes. I don't want to like this as much as I do.
January 2019 by C R
Lovely store with an amazing collection of workout gear. I?m a huge fan of the brand and the customer service, really wouldn?t look anywhere else! The staff are incredibly friendly and kind. I went to buy some clothes with a gift voucher, the staff were so attentive, sweet and helpful. Constantly checking on me and asking me if I needed help with sizes. Love, love, LOVE! Five stars :-D
January 2018 by Stephanie Geelen
The staff hat the Kings Road store are super friendly and helpful. This has been the second store I've been in, in two days now and both shopping experiences have been so lovely. The staff are incredibly kind. Also I'm impressed with the systems in place e.g. the calling list for items out of stock, account for receipts (no panic when losing them). The Collection is absolutely gorgeous! Xox
