February 2024 by Mardocius
Rude, lazy staff - habits they clearly learned from their rude, lazy manager. Superdrug clearly makes no effort at teaching it's employees how to speak to people in a polite and helpful way, so you just get blank, vacant stares when you ask for help - or worse, indifferent, unhelpful, mumbled replies to your inquiry. What's more, they shut at 6pm (or before, depending on how lazy the staff and manager are) which is far too early. Superdrug clearly does not understand or care a fig for it's customers and it is a joke. I expect it to fail in short order - and good riddance, too. (NB Please ignore the single, undeserved star that I had to give to post my review.)
February 2024 by Sonia Sachdev
Thank you to Lula at Balham Superdrug for being so professional and making sure the best service was given.
February 2024 by Gemma Eggleton
Just want to say a huge thank you to Lula at Balham Superdrug. Very friendly, professional service and she recommended some really good products.
December 2023 by m A
Big queues and lots of staff standing around on devices not really doing much! The woman at the till was lovely and apologetic - felt sorry for her
November 2023 by Hela Wahid
Came in today looking for a few things, which I didn?t manage to find, Lula helped me find all the items I needed and gave me advice on 2 of the makeup products I was confused choosing between. Very well presented and professional. Thank you Lula for your help.
November 2023 by Elizabeth Tanko
If you have their card getting things makes it easy to buy and affordable ?
October 2023 by HAIRIAT SAHOTA
LulaThe way of dealing with customers i like that ,very nice and kind hearted person
October 2023 by Nishul Saperia
Went in here. Slow and unenthusiastic service.I came in for 2 items. First item had to be collected and they took their sweet time on it. Then the item had the wrong (higher) price on it which took 3 mins for them to sort.Then the second item also had the wrong and higher price on it and again they had to sort!!At the end of it all they rang it up and didn?t even look at me as I said thanks.Took literally 10 mins to make my purchase. Extremely poor.
October 2023 by Teresa Lazzaro
Superdrug in Balham is helpfulStuff are fantasticSpecially Lula very professional;)
August 2023 by Amy
Friendly staffEverything stocked well isles clearly marked and a few great deals on.
August 2023 by Constantin Gorea
10 days for your online order ?The prices have increased excessively, they are often out of stock and you only see this after choosing where to pick up the parcel.But what disappointed me the most is that after placing the order online, I receive a message that my order has been cancelled. I placed the order again on July 30th, and in 2 days I receive an email saying that they received my order and in the following days the warehouse team will prepare it and I will receive it no later than August 7th.So it takes 9 days for me to receive the order...Terrible!?
July 2023 by Hanna Ahmed
Lula was very friendly and helpful
May 2023 by Sabrina Pace
Says it closes at 8pm, it's 7pm and it's closed... Need to update opening times if you're going to close early.
April 2023 by Marcela Paluch
I?m standing here right now in Balham (6.20pm) and Superdrug store is closed. You can not get measles people you?re open until 8pm
March 2023 by J J
Ordered a click and collect as shop meant to close at 8pm. Turned up about 6.45pm and shop already closed. Extremely infuriating!