“I had a great experience at Up and Running in East Sheen today. I wanted to get some shoes for my daughter . Ricky was really friendly and helpful when I phoned up and had a few options. I popped along later that day. He was really good with my daughter , very engaging and got down to her level and talked to her. He clearly had an experience of running, having ran in marathons before and asked what type of running she would be doing and when . I would definitely go back to this place . Prices also very good and I ended up buying 2 pairs. Thank you so much .”
“Went for GAIT analysis - great experience was able to come out with shoes that I was very happy with. I am quite indecisive but Lou was patient and understanding!Highly recommend!”
“I really like this store, the people who work there are really knowledgeable and they care about what's right for your needs and feet. I've had gait analysis done there previously but needed a pair of shoes to match my increasing miles. The woman who helped me was great, we talked about the different shoes, how they fitted and felt and I felt confident in making the decision on the shoes.”
9AM - 6PM
134A Herne Hill“Used Herne Hill Sports for a tennis re-string. They had a good selection of popular strings. The team are super helpful and the turnaround was super quick. Convenient location too right next to the train station or if you live in SW London.”
10:30AM - 7PM
249 Markhouse Rd“Very nice people and found exactly what I was looking for. It’s very rare to find a family business that is 20 years old. Convenient and overall good experience.”
9:30AM - 5:30PM
353-355 Upper Richmond Rd W“Not many tennis shops where you can see and get something but this is One. Very helpful salesman, the location is good. We are shopping for grass tennis shoes unfortunately not available in shop”
“Amazing service from staff, they were super helpful and friendly with the smiles on their face ?. Place is over all on a different level compared to other stores. Attention to detail and the whole design is just absolutely stunning ?Cant wait for more stores like this around the world ??”
“My partner and I visited the store on the 16th March 2024. As soon as we entered we were greeted with smile and Good Morning from Laud! We came to the store as my partner wanted a new pair of trainers I on the other hand wasn’t really looking for anything.Laud gave great recommendations, was extremely patient (as I was indecisive and had to go through a few pairs) we ended up leaving with 2 pairs of trainers.Thank you Laud for your excellent customer service it didn’t go unnoticed.”
“Great Customer Service!I have been looking for a Patagonia black hole 32l bag for a while since the old model went out of production. Raijin had them in stock and delivered it quickly with a friendly email to update me.”
“I had an outstanding experience at Snow and Rock Covent Garden, thanks to the fantastic team of Mike, Felix, and Will. Their exceptional service and expertise made my visit truly enjoyable.Mike, Felix, and Will were not only individually helpful but also exceptionally knowledgeable and answered all my questions. They took the time to understand my needs and provided valuable insights.What stood out the most was their friendliness and willingness to go the extra mile to ensure I had a great shopping experience. They were patient with my questions, offered valuable recommendations, and made me feel like a valued customer throughout my visit.I highly recommend Snow and Rock Covent Garden, and I'm grateful to Mike, Felix, and Will for their outstanding service. They are a testament to the excellence of this store and made my visit truly exceptional. Thank you, team! ??️?”
“I had a fantastic experience at Hollister Westfield, thanks to the incredible service provided by Sam. He went above and beyond to assist my daughter in choosing her items, even arranging a free home delivery for items not in her size. Sam's friendliness and dedication made our shopping trip truly enjoyable. We'll definitely be returning to this store, thanks to Sam's exceptional customer service.”
10AM - 6PM
Unit 6B“TOP TIP: They have a huge selection of sports and designer casual brands - check here before travelling further afield!A reasonably priced full range of varied sports items ranging from casual and specific training shoes and clothing for general sports and aerobic activities to more unusual sports such as hockey, hiking, rugby, golf, boxing and more.They also sell a small range of jeans and casual running store from brands such as Calvin Klein, Lacoste, Boss and Tommy Hilfiger.Defintiely worth a browse if you’re planning on getting fit for the new year (whether working out at home or to look pro at the gym!). Ask if you’re unsure as they have a large website and so can also deliver to your home or to the store.COVID compliant with antibac handgel and masks expected throughout the store along with social distancing floor stickers. Helpful and friendly staff.”
9:30AM - 5:30PM
High Rd“There are a variety of products and the space is clean and nice.It was inconvenient that there were so many people on the day of the game, but I guess I'll have to deal with it.Even though there are a lot of people, the system is good, so payment is made quickly.”
“Nike Battersea has a light, open and modern feel, with a great range of stock. I was really pleased the Nike Air forces we bought.The staff were genuinely friendly and helpful. However, the reason I gave the store four stars is because I had to seek out assistance as the three staff members were distracted chatting in a corner, rather than having awareness and actively looking out for the customers in the store.Will I be going back again, definitely.”
10AM - 6PM
125 Long Acre“Yesterday I popped in to check if they had a classic ball cap in stock that I wanted. Helena offered fantastic service because she helped me locate it online and then arranged for a send-sale (it was a long call). She is so amazing and patient! Today I have received this package and I am so happy! Thank you again Helena.”
“I had to write a review just to say Louisa's service today was outstanding. Louisa's knowledge of running shoes, running technique, and physiology is super-impressive. Top work! We'll be back soon.”
“I went in yesterday to get my grandson an Arsenal top for his birthday..I’d had a severe migraine since I woke up and it got worse in Westfield with the lights,noise etc..I was waiting in the que when a sales assistant approached me and asked if I was ok..I explained I’m fine I just have a migraine but she could see I was suffering..she jumped on the till and served me signed me up for a discount and had me out of there quickly…that small piece of kindness made a huge difference to my day..thank you ❤️”
10AM - 6PM
66 Northcote Rd“I love Sweaty Betty products and but frequently, I have not purchased from the Battersea store, however would like to mention, I'm sitting outside your store in the freezing cold. The website states you are open at 11am, it is now 11.30 and your store is in complete darkness. Battersea information have said you open at noon. Please update your website, this is very frustrating!”
10AM - 6PM
833 Fulham Rd.“The shop was clean and tidy and with some deals on. Discounts varied from 25% minimum of everything, plus a few items with 50% off. The 2 ladies in the shop were very helpful and knew their stuff. How long the deals are on, I don't know, but it is worth a visit.”
“Clara js the best employee I’ve ever met at Lululemon. She was courteous, helpful and solved my exchange after tailoring was misrepresented by a sister store in LA.”
9 AM - 8 PM
12“Thank you very much to Michael and Shaquille for your help and assistance. You both go above and beyond to meet my needs and I appreciate your kindness. Also to the other staff members who made my visit welcoming. Excellent customer service. Keep up the good work team Clapham Junction.”
9:30AM - 6:30PM
16-18 Ludgate Hill“Best experience I have ever gotten in sports direct been here a few times and the service was good but nothing special but today the team that was on was all so friendly and helpful, I always have trouble finding shoes that last but they had great knowledge and helped me find what I needed and did it with great customer service.”
“Absolutely delighted with the gait analysis and proper fitting in the Putney shop. The shoes are perfect.I have made some very expensive mistakes with trainers in the past. Brilliant customer service and knowledge. Thanks”