March 2024 by meitong liu
I changed my lenses with my own frame here, haven't got my glasses yet but the customer service is extremely good! Such a great experience with Aggie who was excellent for her job :)
March 2024 by adam
Zara was great help and was able to sort out exactly what I needed. She was very friendly and knowledgeable with her service!
March 2024 by Christopher M
Really good experience. The team are friendly and really know their stuff. Thanks for your help
March 2024 by Bryan Tang
BEST customer service. The optometrist and sales staff are all so professional and helpful, not to mention the glasses are such good value. Idk about other stores but can't recommend this Specsavers branch enough ??
February 2024 by Michael Nwadike
I recently had a fantastic experience at Specsavers, thanks to the incredible team of Zara, Aggie, and Nikita. From the moment I arrived, their warm and friendly approach put me at ease and the staff helped me find the perfect pair of glasses. I left feeling confident and satisfied. I highly recommend Specsavers and their amazing team of Zara, Aggie, and Nikita.
February 2024 by Aisling Siobhan
Went on weds to have my glasses tightened (something I've been doing for years with numerous pairs of glasses). The woman cracked the frame so badly I needed to buy a replacement pair from my local specsavers later the same day (as I couldn't travel back to central). My local specsavers were surprised this branch didn't offer to replace the glasses at a discount since they were responsible for the damage. I didn't catch her name, but the staff member near Chancery Lane didn't even apologise (though I could hear her frantically whispering with a colleague before approaching me). Disappointing and frustrating.
February 2024 by A Vikash
Excellent service and friendly attendants. Great range of frames and staff was very attentive in answering queries. Highly recommended.
February 2024 by Alex Cheah
Zara is a fantastic and helpful optical assistant, very happy with assistance.
February 2024 by nandita upadhyay
Amazing serviceThey accommodated my requests and got a really nice pair of glasses. Zara is absolutely amazing
February 2024 by Abigail Page
Really seamless eye-test experience from Shay & Lucy, and great customer support in choosing new frames from Aggie. Overall very positive experience. Thank you:)
February 2024 by Muhammad Saeed
I have been a customer of this branch for the last 5 years. Always received excellent service from the staff who are very professional and also courteous particularly Aggie and Zara. Provide detailed guidance throughout the whole process from eye test to recommending glasses. Highly recommend this store.
February 2024 by BLK
I bought two pairs of sturdy reading glasses after a speedy appointment of twenty five minutes during my work lunch hour. From the prescription appointment to when I received my glasses was a satisfying experience within three days.
February 2024 by Ghita maaloumi
Yesterday I had the best service getting my new subscription glasses! Aggie and the rest of the Team were simply fantastic, very professional, friendly and knowledgeable. Aggie did an amazing job helping me make a decision and choose the right pair of glasses.Thank you very much you've definitely made a happy customer :-)
February 2024 by Katherine Dace
Zara and Aggie were fabulous, quick and efficient service and great treatment of customers
February 2024 by Niamh McCay
incredibly helpful staff - very kind and a quick turnaround on my glasses and the test was quick and easy. special thank you to zara who was especially helpful!!