February 2024 by gaby R.
Not sure if it's Space NK or Superdrugs, went yesterday afternoon to treat myself for a nice lipsticks, was wandering about and waited for someone to help me, but 2 woman were so deep in conversation with a customer .... After 5 minutes I left ! There is no choices in colours for lipstick, no more choices in brands , it was quite empty:( ! All I could hear was a staff saying 5 time " YOU know what a mean ........! No class
February 2024 by Katie Hallford
What a lovely friendly local store. Great customer service and team thank you for my experience. Also thank you to the manager for helping me with a situation
February 2024 by Lienne Petgrave
It?s great to have this store locally as I find it perfect for buying gifts. I have been a regular customer as result. I don?t like to post negative reviews however my experiences of late have not been great. I refrained from posting my 2nd poor experience before Xmas as I felt it could be due to the busy time of year, however my most recent experience was worse. Staff super unhelpful, looked at me attempting to open door with a buggy and walked further into store rather than assisting me to open the door. No one immediately offers their help but as I knew what I came in for that was fine at the time. I asked for the product I needed and was told it?s not in stock and not online. I went to look at an alternative brand, chose my shade only to be told none in stock. No one offered to help me find an alternative product in a different range I was just offered lighter shades which was bizarre to me, why would i want a foundation that?s not my shade?? I went home I found exact product on ALLBEAUTY for a fraction of the price (on sale) but still way cheaper! £53 to £19!! I wouldn?t have even looked online should the staff been more helpful but needless to say I will be looking on the beauty sites before heading to space in the future. Staff should take a leaf from the local competitor Aesop as it?s a pleasure going into their store on Northcote which is now my go to from last minute gifts!
January 2024 by wafa nasseredine
Visited the Space NK store and was welcomed by the most amazing staff ever!Huge thanks to the cutest manager who served us and made us feel at home from the moment we stepped in. She was so adorable and helped us with our purchase. Especially as it was my best friend?s birthday today.
October 2023 by Dominyka Gri
I recently visited the SpaceNK shop, and I have to admit, I wasn't entirely pleased with the experience. The atmosphere wasn't as welcoming as I had hoped, and the sales assistant, while helpful with some product inquiries, seemed to lack a friendly approach. What really disappointed me was the state of some makeup testers - a few were empty, and others were chipped. Also, to my surprise, I didn?t receive any testers during my visit, which left me feeling somewhat let down. Offering testers is a common practice in the industry, and I hope the shop considers this in the future to provide a more well-rounded shopping experience.
October 2023 by Urooj Iqbal
I found the vast variety in the closest Space NK store I m really glad and excited looking forward to my shopping soon lots of exciting stuff ..
July 2023 by sam lee
Stopped in to top up on a few things I needed and the staff were amazing! All very helpful and knowledgeable about the products. Friendliest Spake NK I have been to in London!
June 2023 by E Kl
As other customers have pointed out customer service is bad. There is a fake politeness which is insulting when spending your hardly earned cash. Have visited several times throughout the years and this has not changed. Suspect it?s a leadership issue as not all Space NK shops are like that.Plus - when buying online (including from competitors) samples, discounts and offers are available to all customers not just the selected few who based on the owner?s or sales assistants? assessment can spend.
June 2023 by Rose Reardon
What a lovely store! Although I was only buying a modestly priced voucher, it was beautifully packaged with a couple of samples suited to the recipients age & skin type. I will be back.
April 2023 by tina townsend
So helpful
April 2023 by Enfys Jenkins
I would much rather buy things from this shop than from online because the staff are incredibly helpful.
January 2023 by Cátia Cardoso (CC)
Very friendly staff and quality products
December 2022 by Tayshir Johar
giving a 1 star, because the staff there are really don't care, I approach 1 staff member regarding a particular product, didn't even know they had it in stock, very poor knowledge.conversatfion between the staffs was more important than customers here.
December 2022 by Haziq Razali
Came in on 17/12/2022 at around 3pm to ask a few questions and was assisted by a very friendly male staff.
October 2022 by Seleena Paneandee
Visited this store for the first time yesterday, was slightly apprehensive due to the some of the reviews below, however had a great experience. The staff member first helping me, acknowledged there was another staff member who knew more about my skin condition and we then got her advice. I was really pleased with their refreshing honesty and assistance. I felt like they honestly wanted to help me rather than just sell me something. Wish I had visited sooner, and will be going back.
