March 2024 by Alina Sysy
Chic store
February 2024 by Jacqui O
I buy my k18 and OUAI products from here. Space NKShop Space NK's edit of luxury makeup, haircare, skincare and fragrance from bestselling brands including Charlotte Tilbury, Drunk Elephant, Protini Polypeptide Cream · Drunk Elephant C-Firma Day Serum · Olaplex No3 Hair PerfectorSpace NK, which is owned by Manzanita Capital, was founded in 1993 by Nicky Kinnaird as a glossy destination for niche, international brands that were difficult to find in the U.K. Kinnaird, who'd begun her career in real estate, had wanted to create an alternative to the department store makeup counters, and to Boots,#makeup #makeupartist #makeuptutorial #makeupaddict #makeuplover #instamakeup #nomakeup #wakeupandmakeup #makeupjunkie #makeupoftheday #makeupbyme #bridalmakeup #makeupforever #weddingmakeup #makeuplook #makeuplife #makeuplooks #makeupartistsworldwide #eyemakeup #makeupideas #makeupwisuda #ilovemakeup #permanentmakeup #halloweenmakeup #makeupwedding #naturalmakeup #makeuplovers #makeupmafia #makeupblogger #makeupmurah #makeuplove #makeupart #makeupparty #makeupgeek #lovemakeup #makeupobsessed #makeupartistworldwide #jualmakeup #makeupgoals #makeuprevolution
February 2024 by Joy Prasad
I had an awful experience at SpaceNK in Canary Wharf, and it's all thanks to a staff member named Tania. I asked for a men's moisturizer in my price bracket, and the employee I initially approached was lovely and tried to assist. But when they asked Tania for help, she responded in the most condescending tone, saying, "We don't have anything; tell him to go to Boots." This was done right in front of me and she laughed about it too. It was incredibly rude and made me feel looked down upon. The rest of the employees were great, but Tania single-handedly ruined my experience. I won't be returning. I hope she gets a lesson in grace and decorum-no customer should be treated this way, staff that act this way only drive customers away. If anyone needed the moisturiser, it wasn't me.
February 2024 by Hm 5109
staff have no idea on make up/colour matching
January 2024 by Sara Springer
Excellent advice on getting the right foundation, for problem skin that is also cruelty free. Alex, the consultant was SO knowledgable - she was able to match my old (discontinued) foundation perfectly and was informative and patient in the process. Thanks Alex!
January 2024 by S Z
Worst service? Yes look no further. I was close to walk away and order online given their terrible service
January 2024 by Ayem Ayem
Unfriendly staff, I was not approached at all during my visit. They just watch and stare at you, you feel constantly judged the entire time. I went to ask for some makeup advice which was not very helpful. Customer service were also not much help in answering my questions. Overall, would not be shopping at spacenk. I can?t see what difference they offer to other companies. You?re better off just buying from elsewhere or direct through the makeup companies. You?ll definitely find less hassle that way and hopefully more friendly customer experience.
December 2023 by HYK
bad customer service
December 2023 by Amy
Went to the store last week, was amazed by Lediana. She's helped me so much when I required assistance. Would recommend anyone that needs help should go to her, whether if it's big or small. ?
December 2023 by Nikadi Chen
I've been in the UK for 10 years and this is the first time I've experienced such poor and disrespectful customer service, I really didn't expect this kind of racism in a shopping centre as big as cabot place.I don't understand if spacenk's service is all about trampling customers underfoot and disrespecting them, or if it's simply because of the character of the staff employed. The manager really need to train the staff.If any of you want to go and experience what it's like to pay money for a bad experience and be disrespected by an inappropriate person, you can go to spacenk and experience it.We purchased an item from the shop some time ago. As it was not available in the shop the staff had to order it online and deliver it to our home, it took the staff at least 7min to find the item on the website which seems very unprofessional and at that time I was in a rush. Then a week later this delivery was lost we had to go to the shop and ask for it. But surprisingly the black employee had a terrible attitude and felt like it was none of her business if we lost our item. And the two employees were very racist towards every customer and it felt like she was rudely kicking people out! I would really say that there?re plenty of stores which also sell makeup, why should people spend money and the deserve such a disrespectful, unfair and unprofessional service at SpaceNK. I would not go ever again even if they give lots of vouchers/discount.
November 2023 by Iryna Podoliak
Terrible FaceGym experience. Booked an appointment with the lady providing FaceGym services. After arriving 10min early to my appointment, and 10min after my appointment was supposed to start, the lady was still attending to previous customer. When I pointed out that my appointment time was well overdue, she informed me I had "only" another 10min to wait. I had to cancel my visit, and the trip was all for nothing. Shocking disrespect to customer's time, espectially taking into account the GBP90 price tag for the cheapest service. Avoid this place, and rather book at an actual FaceGym location.
November 2023 by A
Unpleasant customer service. The beauty advisor was racist, rude, unwelcoming, and condescending. I did not get the name but they gave off Karen vibes. Other advisors also seemed uncomfortable around them. This is unacceptable, and judging from other reviews, Space NK is not addressing this issue.
October 2023 by Laura Upton
I visited the Space NK store in Canary Wharf to have my makeup done, I was genuinely so impressed with the dedication, knowledge and genuine care / customer service shown by all the staff. I watched them interact with customers effortlessly and nothing was to much trouble for them. A special thank you to Naeema for my incredible makeup, she made me feel very welcome and explained all the products and made sure she got the look I wanted I will definitely be back again! :) Laura
October 2023 by Marnie J
I was blessed to have Rhona serve me, and we ended up having a really beautiful pivotal conversation. She guided me through The Ordinary skin care products, taking her time, and we chatted. I?m so grateful I felt inspired when I left ? my skin also looks great!
October 2023 by Likhitha M
I?ve had multiple bad experiences with the staff at space NK Canary Wharf. I?m not a native English speaker and I?ve had staff mockingly correct my English in completely unnecessary scenarios and be very rude and unhelpful on multiple occasions even when I was willing to buy products and in fact I have bought products. I?ve also reached out to customer service and all I got was an email saying, in summary, that they are sorry and that they do train their staff but it would be good to see the training actually reflect in the staff in reality.
