September 2025 by chiara Galli Gorgoni
Shop was messy and staff was bored and borderline rude. Ok if you know what you want but wouldn?t expect any advice from them which is odd cause i find staff in similar shops normally quite nice and helpful! Wouldn?t go again
September 2025 by International Sixty
Excellent service today? friendly, helpful.
Much appreciated. ?
September 2025 by Oscar L.
The shop was great but the two men on the second floor were rude and unhelpful. They made me feel stupid for not knowing about outdoor gear, how to layer and choose a jacket etc. I got the feeling they were laughing at me
August 2025 by Alexander Duncan
Alfonso and Meham (I apologise if I spelt your name wrong) fab service, really lovely to meet you and appreciate all the help :)
August 2025 by Roshni Shah
Excellent shop! Jess and Shovan helped me so much through trying various hiking shoes and giving me the time to decide which ones were best for me! I highly recommend coming here to buy your hiking shoes!
August 2025 by Mirco L.
I had a great experience at the store. Alfonso was incredibly kind and helpful in guiding me through the options and helping me choose the right backpacking pack. I'm very satisfied with my purchase and will definitely come back!
July 2025 by Stephen Heaney
Make sure Arthur fits your bag!
July 2025 by L D
Arthur was incredibly helpful in guiding me to find my new backpack - I got my new Osprey 40L and I love it! I will be using it for all my upcoming summer trips.
July 2025 by Pauline C
Brilliant experience. EMILY was informative friendly took time to explain and advise us. We came to get my daughter a new pair of running shoes. We came away with a gait analysis , clear information and a pair of trainers which were fit for purpose. Would definitely recommend this store.
SHOVON was welcoming, friendly and helpful throughout our visit.
July 2025 by Lesley McMillan
Retinas helped us with our purchase and she was absolutely fabulous! Thanks so much for your help!
June 2025 by Kirsty Godfrey
Great service in this shop today, Arthur was fantastic, completely knew his stuff. Thank you Arthur for your help
June 2025 by Bede Joly
Came in to get some camping stuff for the Summer, Richard was super helpful and knowledgeable. Found exactly what I needed all at a good price!
May 2025 by John Gamel
I was passing through London at the beginning of a vacation trip. My ancient and repaired left knee started acting up and I looked for a walking stick to help. I was near the Snow + Rock store @ Covent Garden, and saw they seemed to have a Leki stick with just the right design. I went to the store, and Alfonso worked with me as they didn't have it in stock. He said they'd deliver in a day...but it took two...but I got the Leki stick and it's just what I needed. Thank you S+R and Alfonso!
May 2025 by Nick Connolly
Great Snowboard Equipment Recommendations! EXPERT FITTERS! GREAT Experience!
April 2025 by Catherine Williams
Fantastic backpack fitting service by Hammad