November 2023 by Arif Reza
I was recommended to come to Shermans because i was struggling with my very focal glasses and contacts. They got me properly fitted with both. Excellent service. Would highly recommend.
September 2023 by Anne-Marie
Amazing customer service, very kindly and swiftly provided a repair for my sunglasses which I thought had no hope!Definitely will utilise in future for all eye appointments!!
June 2023 by Rose Kelly
Recently moved into the area. I was very nervous about switching opticians, as my daughter has a very strong and complex prescription. Sherman Opticians were great! Really happy to have found somewhere I can trust.
March 2023 by Vicky M
I have to start this long review with the "near past". That not-so-nice past brought me to Sherman Optics, where I intend to be a loyal customer for life! To clarify, after 4 months of agony that I went through in mega popular optical chains that have developed marketing on a national level and have hundreds of stores (which is what initially attracted me, as well as a large selection of frames), I was desperate. Can you imagine if they weren't able to make correct prescription glasses after a few tries? I've experienced everything from prismatic glasses, high, fisheye, migraines, nausea and I was lucky not to be injured twice. Those diopter glasses were nice and obviously not at all for my eyes (diopter is -1.75 and -2), it's nothing complicated. At the fourth attempt to "adjust" for repair, I gave up and went to the first neighbor, Sherman optics. Without a recommendation, without knowing anyone from my friends or neighbors to be their client. I literally told them at the entrance "please help me, I only need prescription glasses that belong to me!". I probably sounded funny to them, but they didn't know about my 4 months long agony. One day I had an examination, they helped me choose a frame, the next day I received a text message that my prescription glasses were ready for collection. I was overjoyed, I saw everything clearly!!! To make the story even more beautiful, today I am doubly happy, I decided to combine prescription glasses and contact lenses sometimes. I'm wearing the lenses right now as I write this, soft, comfortable even for my dry and sensitive eyes, I'm not even aware I have them in my eyes. I was given a few pairs to try on, to make sure my eyes were "happy with the lenses" and instructed to come in at any time unannounced if I felt any discomfort. I don't know what else to write without it sounding like a eulogy, because it really only belongs to the staff of Sherman Optics. I totally recommend them. I guarantee that you will feel safe from their professionalism in their work. Their skill and knowledge is what is most important for the health of our eyes, not a hyped chain store that employs unskilled staff and offers fancy frame brands. Sherman offers beautiful frames for everyone's taste. I chose discreet frames for prescription glasses from a company that follows sustainability and ecology, so that I have perfect vision and follow my views on ecology. Thank you Sherman Optics, I wish you many successful decades of business!
March 2023 by Jo S.
I find the team at Sherman Opticians approachable, friendly, professional and always happy to answer my questions. As someone with a severe eye condition, their advice has been invaluable. I can also thank Arif for his advice on wearing a bandage contact lens which gave me the confidence to try it. This has made a huge difference in terms of comfort In my problem eye. Thank you, Arif!
February 2023 by e e
Expensive, little options for NHS glasses. Not updated tools or equipments uses.
November 2022 by Marie Stephenson
This company are fantastic. When I arrived in London without my contact lenses, they went out of their way to fit in an eye test and provide me with emergency lenses. Extremely professional and helpful.
November 2022 by Claire Milner
Friendly Arif and his colleagues are very conscientious and meticulous, inspiring great confidence in their diagnoses and proposals. They are very proactive and go out of their way to be helpful and flexible , I still use their services even though I now live almost 200 miles away!
November 2021 by Steve Bray
I've been coming to Alan Sherman Optometrists in Chiswick for the last 5 years. They are the only place I go to now for all my glasses, eye tests etc. I've often had to pop in when I've sat on my glasses and broke or twisted them and they have always been quick to fix them for me. Friendly service. Highly recommended.
November 2020 by Sara Murphy
Busy and popular optometrists and it is obvious why. Have been coming here with for a child for several years and for regular eye tests with the other children. Patient, thorough and knowledgeable staff and excellent customer service. Range of glasses very good and delivery is quick.
November 2019 by Butterfly H
Wonderful independ shop. Excellent service, prompt orders and probably the tidiest opticians in Chiswick! Great selection of glasses (sport and kids). Really excellent service. Highly recommended
November 2018 by James Moore
We went in asking for an appointment as soon as possible, they managed to squeeze us in between two appointments and towards the end of the day, it would have been very easy to turn us away. When the optician saw my father-in-law, they realised he had a haemorrhage in his eye and were very quick to act, calling multiple clinics to get us an appointment with a specialist the next day. What a great service, thank you!
November 2018 by Glyn Towlerton
A great outfit. Had been to several of the bigger brands but Sherman?s have always delivered a professional and excellent service and got my prescription just right where others said it was not possible.Glyn
