March 2024 by Daniel Chaves
An absolute mess. Avoid using Royal Mail. Worst service ever.
March 2024 by Belinda Wallace
60 minutes waiting no response. Postman sending a picture of a closed door saying parcel now delivered. Royal Mail as bad as Amazon.
January 2024 by Murzinio
Took the money, didn't send my package, refusing a refund.I paid for sending a package with collection from my home. The postman from Deptford DO took my package, put a label on it, left it downstairs in my building and marked it as delivered 20m later (to an address in another country)Royal Mail support told me I have to make a claim using the form which doesn't accept my tracking number (even though it works for their tracking page) and I'm unable to get a refund. I had to file a dispute with my credit card provider. Don't use Royal Mail Deptford DO if you care about the item you're sending.
December 2023 by Dana Cole
New site parking available outside
November 2023 by Michele Refaei
This Sorting Office is close permanently. The Evelyn Street Post Office didn't help. The sorting office is now on Blackhorse Industrial Estate, it's after KFC and a long walk away! Opening is 8.00 to 10.00 week days only
October 2023 by Kristiyan Nachev
Cant believe you moved it.... It was a perfect location. Now you need to walk trough so much trash in order to get to the new location.
October 2023 by rebeccap
so bad, the online phone doesn?t work. this was such a great office before you moved it to unknown location. i have been to the new place and it?s not even in the map hahahaha i will never use royal mail again, peaceoh, and the tracking number don?t exist lol. 30 minutes waiting on the phone because they re delivery service is terrible and doesn?t recognise voices that aren?t british. terrible royality service.
August 2023 by Azret Kenzhaliev
Ordered something to the drop-point here. Weird opening hours + closed for strike when I came. Recommendation: don?t use it.
May 2023 by Reeva Rose
I ordered something they didn?t even bother to try send to my address they don?t bother taking time to look at the address I was ment to get my package yesterday or either today
April 2023 by Bruno Marques
horrible opening hours
December 2022 by Jon Le Noir
Open 8-10! Useless service.
December 2022 by Chiara C
My review is for 0 stars, not 1. And this is why:1. Recently, whenever our mail was delivered (when they felt like delivering it!) delivery times were not guaranteed.2. I wasted days waiting for parcels that were not delivered when they should have. As a result, they left a card in my mailbox to schedule a redelivery or collect. And this led to a whole new level of issues because:3. The code on the card doesn't exist and I can't schedule a redelivery!!! I tried every possible version of the digits/letters mix and there is no way to find the correct code!4. The office to collect is open 4 days a week between 8-10am only. Closed on Saturday.A piece of advice to Royal Mail: please shut this office down. It's good for absolutely nothing. With the money saved, employ staff that can perform such a basic job to deliver parcels and writing numbers on a piece of paper!
December 2022 by Beverley Cram
Always helpful, early opening and deliver on time! ,
November 2022 by Adrian Gaitan
Super ?
November 2022 by Jim Lite
Not even attempt to deliver the parcel. Been told to collect my parcel just 5 mins before the closing time. Good job, no wondering you got so many bad reviews.
