March 2024 by Tek Time
First thing is first. If you enjoy your privacy, do not use this Pharmacy. It is small and all your details are blurted out with no regards of who is in earshot. Some locals have joked, "if you want to know what is happening with your neighbours, stand up in Royal Docks Pharmacy for 5 mins". I thought they were stupid, until I went there, and it was my details, lol. Anyway, This review needed to be started, but will be updated after I go through complaints regarding bad and bias treatment I received when trying to pick up LIFE PRESERVING medication. I will do a full review and explanation when the investigation is over
March 2024 by Adel Agha
Attitude from worker, bad customer service. No need to spread negative energy ??Edit/reply: It?s the correct branch and I come here often, I bought hydrogen peroxide. Most staff are fine but the guy I spoke to (tattoo on right hand) has a disrespectful tone. Next time I won?t let it slide.
March 2024 by Julia Walsh
Fantastic service. All the staff are amazing, very helpful and understanding.
February 2024 by Ian Duff
I have used this pharmacy from day one, the staff are very helpful, and also the Owner. Nothing is to much trouble for them to help.Also the Vaccinations are easy to get, just turn up Maximum wait is normally around 10/15mins, much easier than trying to get Vaccinations done through your GP. 100% Good Service ?
February 2024 by Ana Sofia Araújo
Unfortunately, for a while my experience has not been the greatest! Yesterday, for example, I was given my repeated prescription in a random flask, no leaflets, just a couple of labels with my name, the expiring date, the name of the active ingredient and the dosage. Unfortunately, again, the tablets will expire before I'll finish them!! Just unacceptable, thinking that an elderly person or someone that is unable to read English could have been in serious trouble.
February 2024 by Supriya Sharma
was turned away from Pharmacy First service! was asked to wait for 10mins, but after 15mins was casually told to come after 2 hours, post-lunch. Defeats the whole point of making urgent medication accessible! If you don't have time for it, can't prioritise those patients, then just make it clear you don't offer the service, at least I wouldn't have wasted an hour getting to you and waiting around in pain.
February 2024 by Tahsim XD
Great lady and very nicely behaved with customers.
February 2024 by Riyad Hossain (Rius)
Staff very efficient, amazing support from the owner whe help was asked.
February 2024 by billie walea
The pharmacist I spoke to was unhelpful and rude and kept speaking over me when I was trying to talk all I was saying is that my brother needed his diabetic medication and she wouldn?t let me finish a sentence and then swore at me
December 2023 by Karina Kaczmarek
Lovely place, very helpful and patient staff. I?ve never had bad experience. Thank you so much.
December 2023 by Simona Bubelyte
The way that I was treated by this pharmacy manager or owner was beyond unacceptable!I am 5 months pregnant and I always wear the button that says that I am. When I came to pick up my medication, I was served first by 2 young gentlemen, who are always helpful. However, there was misunderstanding with my medication and the woman came to explain the situation to me in detail. She was extremely condescending & rude and judgmental.It is my nearest pharmacy as I live with my partner in Royal Wharf but I will go out of my way not to be served or to bring any business that has anything to do with this woman.Disgraceful treatment of any customer, let alone a visibly pregnant woman.Thank you for a consistent helpful service to the two young gentlemen who work there and a European looking blond lady, who was an absolute standard of great service every time I phone the pharmacy or have been helped by her.
December 2023 by Rahama Eltayar
Staff here are efficient. Lovely pharmacist Sheema was so knowledgeable and going out of her way to help, one the reliable local pharmacies!
November 2023 by Kishan
Friendly, helpful, pleasant staff. Really great service and a good range of products.
September 2023 by Tony Bruno
Amazing customer service. Came twice for COVID vaccine. They served me even if was much earlier. Very kind and gentle. Very proficient. 5 stars.
September 2023 by Henrietta Johns
I always get my prescription from this pharmacy and they are incredibly friendly and helpful.
