February 2024 by Karim Benlagha
The worse surgery in uk ever.I sadly witness how poor quality are the doctor in this surgery specially junior doc Malia she was the most incompetent doc ever plus the rudest one but what was astonishing is how low is her senior doc responsible for the surgery too he was backing her for been rude and incompetent .voiddddddddd this surgery
December 2023 by Akbar Azaad
Every time I go there at least waiting for 15 min or more to talk to the receptionist . I think she should be retired
October 2023 by Abdul Khan
My son booked appointment for me with Dr. After checking the NHS website, i noticed that my appointment was booked with clinician. This is totally unacceptable. Clinician at Danebury Avenue GP surgery is not competent enough to help patients. She can not prescribe any medicines. I had experience with her .when i asked her to prescribe, she straightaway refused to. I think this is waste of resources and also cause disappointment for patients.There is no effective role of clinician in the Gp surgery. I will advise to replace her with GP.
August 2023 by Martha Meskel
I don't write reviews. But today I have too.I have been with Danebury Avenue Surgery more than 34 years. I have seen doctors come and go. Now the Surgery has changed from good to bad even worst.I called the surgery today to have an appointment because when I went to boots to get my prescription for my heart they told me to contact my GP because it has to be reviewed.If my medication has to be review shouldn't the doctor contact me to see him/her.I have not heard from the doctors but from the pharmacist at boots that my medication has to be review.In good will the pharmacist gave me for 7 days.Then I called the Surgery to get an appointment letting her know why what I got in reply was rudeness saying so what don't care.Is this how to treat a person who needs help. They have to know they are dealing with people health that means life.If they cannot understand that then they don't have any business to be working in a surgery.I hope the GP's at Danebury Avenue Surgery read the reviews and make changes.I think NHS has to do some checking on the surgery.Now I am looking to find another surgery it makes me unhappy to leave a surgery after 34 years.
May 2023 by samuel johnson
Beautiful and Peaceful ?? ?? ?
March 2023 by holly ceney
Nikki the receptionist has been incredibly helpful and friendly and is definitely a very professional and knowledgeable member of the surgery she makes you feel comfortable and welcome a pleasure to talk too.
February 2023 by Kerry Light
Have been with danebury surgery for almost 15 years and have never had a problom with there service,and nikkie there receptionist is so nice when ever I call or see her with a problem she will go out of her way to do the best she can to help me and my husband, always polite and conciderate.
January 2023 by Carla Burdach
The worst surgery ever I will be putting a negligence claim against them just waiting for my mum to get betterPeople do not register here!
January 2023 by Labeed Ahmad
The surgery itself is fine, but the old, white-haired receptionist, Nikki, is incredibly rude at all times. She always has a nasty and confrontational attitude. The other day, when I went to pick up a form, she was more interested in very loudly gossiping and badmouthing the GPs rather than helping me out. She also belittles people whose first language isn't English and is extremely rude while talking to them.
November 2022 by Lucia Rutnasamy
They never pick up and I end up calling loads to get nowhere. The reception team are always moody and no help. They always forget to do the basics which is shameful. Don?t go into healthcare if you aren?t willing to help and provide a good service. Half the time they look lost.
November 2022 by Ali Khan
It is a great surgery. You can usually get same day appointments. GPs/Physician&staff are understanding and listen to your concerns. Thanks.
November 2022 by Usman Ahmad
No Appointments available all the time. When you call them, they ask you to call in the morning at 8am.
November 2022 by Aneta P
Me and my partner were trying to contact this gp all last week, the phone NEVER gets picked up, so I went there in person. The lady who I assumed is receptionist told me to call at 8 am. She didn't have any appointments left, nor she could book it ahead of the time. The phone rang, the whole time I was there, she never picked up any calls. I do not recommend this practice ? worst service ever. There is 1 GP in that practice and getting appointment is impossible. Waste of time, I went to nearby gp and we will be moving to new practice.
November 2022 by VroneV
I?ve been using this GP for about two years now but last telephone appointment forced me to post public review as that is ridiculous! people who are uneducated and not qualified enough are calling themselves doctors. They get used to people listening whatever they say and taking paracetamol politely as a cure for every single issue. Unfortunately there are many people (mostly foreigners) with basic knowledge which the doctors can?t handle as they have no clue what we talking about. My last appointment was with dr narcis rugina and I would not recommend him to my worst enemy. I?ve been trying to get some gynaecologist tests as everywhere else in the world it is a normal situation you are able to monitor your health when you wish. That is what we pay taxes for, right?Not in here. Did not allowed me to make a tests as I?m not ?due? and have to wait more than a year!I had to fly to my country to do all the screenings. The doctors there couldn?t believe how low educated and unhelpful our gps are. They did all the checks for me and I?ve been informed they found carcinoma in situ and I need to be operated soon. I had to return to the uk with the list of tests I need to make before operation (mainly blood test)I?ve booked telephone appointment with dr narcis and he didn?t even bother to listen after asking me what is the problem. He was arrogant, talking over me and try to laugh at me why am I checking myself so ?often??Because I can rely on your knowledge which is on lvl 0? Because you don?t know definition of word PREVENTION? DOCTORS AFTER TWO YEARS of ONLINE STUDIES.Dr narcis was discriminating other countries too saying ?doctors over there have too much money and nothing to spend on if they checking u whenever you want?You Dr Narcis have too much free time doing nothing in your office and too much attitude. Lack of respect to others disqualifies you from calling yourself a doctor. I?m in the process of making an official complaint letter to NHS and I hope people like these won?t be able to continue their career as they cause massive danger for others. Absolutely useless, do not even bring your dog to this ?specialist?.Imagine they don?t even make any tests before finding right contraception pills. That is sick!Always cracks me up when they checking on Google what is the condition you?re talking about.Receptionists are ok, trying to pull this place up.
November 2021 by KATE NGUYEN
This GP used to very good under management of doctor ILVES. Since he left it became bad .There is a really good receptionist who has curly hair and colour skin . She always helpful,caring and friendly . She is normally works on Monday & TuesdayThe worst receptionist one who is a senior lady , has white hair ( blonde) . She is rude and a arrogant person , even by phone or at the counter . I had at least 3 times bad experience with her in the past with complain and she was under investigation.Today , I went there and waited at the counter for at least 10? , she sat with computer ( there was a doctor with her) and ignored me . Even after long wait and I asked ? excuse me, can I ask something ?? No answer from her . I can?t bear to stay and wait anymore there and left. Such a bad receptionist and unprofessional ever I had never known, very rude and so un helpful ,but she can be helpful with certain group of people ,I called she was unreasonable rude . That what I observed her and can tell , because I have been this GP more than 14yrs.P/s:The afternoon , 14:22pm this receptionist called me and asked if I would like to ask something ? I told her ? I am busy at the moment because I am at work , can I call you back tomorrow morning or I can come to GP to talk to her ?She said ? No , you cannot come tomorrow bc I don?t work tomorrow, you have to come this afternoon ?I repeated I can?t come because I work , I will come tomorrow and talk to your colleagues. she still continued ? you have to come this afternoon to talk to me @WTH??????Such a rudest receptionist ever ever ? could not believe it .I think that is not fair for others staff work there as they are nice and caring to give 1 star on review just because of this lady . I wonder why after many complains she still works there , I think she doesnot suit for that position.
