November 2023 by 66StevieT
Great experience from start to finish. Rich Diamonds is happy to discuss your needs and suggest what might work best for you. Beautiful, authenticated piece with excellent communication from initial discussions to delivery. Very happy indeed.
November 2023 by jane mead
On behalf of my sister Fran, she wanted to say that Ellie-Mae was absolutely amazing. She made it possible for my father to get the perfect gift for my mother to celebrate 50 years of marriage. We would definitely recommend Rich Diamonds. Thank you Ellie-Mae :-)
November 2023 by Helen Money
Purchased a beautiful Cartier rainbow love bracelet from this establishment. I?ve never purchased pre-loved Cartier before but this piece is a discontinued item so I had no choice. As a result I did a lot of research before deciding where I felt comfortable purchasing. I dealt with Eisha who was an absolute pleasure from start to finish. There was no pressure to purchase at any point. She ensured I was happy with the item and was very patient. I?d highly recommend them, especially for the service - Eisha is a true credit to this company.
September 2023 by Alan
Great experience with Rich Diamonds when selling a Tiffany ring, very friendly staff, simple process and fair price offered with a clear explanation of any amendments. Agreed funds arrived within 24 hours of sale completion.
September 2023 by Mark Neate
Pleased with product. Good customer support. Recommended. Bought 2 different bracelets at different times. Had them valued for insurance purposes - authentic products and valuation as expected.
September 2023 by clare kapma
Great service and excellent knowledge on jewellery plus extra assistance in helping to fit bracelet on to wrist
September 2023 by Jordan Green
Dealt with Jude & Aisha when I bought a Cartier ring, flawless service, quick replies to enquiries and rang me on the day of delivery to check in with me that all was well with the purchase. Item exactly as expected & described, tracking provided so I could keep an eye on delivery and everything was smooth. Thanks so much, great process and communication. Happily recommend
September 2023 by Emma Simpson
Fantastic service .. item arrived a little smaller than expected so happily exchanged for me via post .. would definitely recommend and will use again to purchase in future 5*
July 2023 by Stuart Curtis
I was looking to buy a Cartier Love bangle, I called Rich Diamonds and dealt with Rude & Nita, both were very professional and helpful, making sure all my questions were answered. The whole transaction was seamless and I received my love bangle within 24 hours. I will definitely use Rich Diamonds again. Thanks for you help.
July 2023 by Xienna French
Another amazing purchase Jude is so helpful , can't wait to buy my next cartier juste un clou thank you afain. Fantastic jewellers
July 2023 by Boo Shugaa
Fabulous sevice. And great service fromEisha! An angel and kind heart!!I will always be your customer xx an asset to the company !!
July 2023 by karen Fawcett
Wonderful service. Very efficient and lovely people to do business with. Highly recommend this company.
May 2023 by heather walker
I have bought several items from this shop and always found the service exceedingly good. There is never any pressure to purchase even when you have paid a deposit to reserve something. The jewelry I have bought is always great quality.
March 2023 by Farah Ismail
Excellent service and communication was amazing .. very polite and not impulsive .. really enjoyed buying from them .. recommend 100 %. Maybe one day will visit the store .. my purchase was online so a bit scary but the result was amazing ..
March 2023 by Sue Fawcett
I have been searching for an engagement ring for sometime, and was not fully decided on details including the size. I did have a good idea whether I wanted a branded one or non branded one, and I did have a soft spot on Tiffany rings. It is easier and quicker process if you know exactly what you want, and check against the stocks using their website.I did visit the store twice, as found more than a few choices I really liked. This is a better problem than not having found any, but I was little slow in deciding what I want. Dani really helped me to choose the right one for me, looking at a few rings together and sending pictures on my email so I can have a better look in my private time, and sending the certificates that come with.It was so professional but yet personal and friendly, I cannot fault their service or the product, am completely over the moon with Dani and the team.As for the ring, I did end up going with Tiffany one, and I am completely in love with it. I can?t stop staring it and am wearing every day. Do not hesitate to contact them if you find anything you like on their website. I did not know what it is I was expecting, but not push sale, but really supportive and professional with personal touch. Highly recommend!!
