August 2025 by Emma
Unhelpful staff
April 2025 by Konrad Checinski
Soulless management. Always packed. Expensive. - will make you depressed
February 2025 by Daniel G
Spacious and free towels! But let down by a lack of data or WiFi.
November 2024 by Alexander Roussos
Decent gym in a good location. Can?t understand why they?ve not sorted the wifi out yet.
November 2024 by Raluca Stinga
Quite a bad experience. The showers are usually dirty. The shower head is not adjustable, the water comes out in all the directions and there's no space inside the shower where the water doesn't touch you. That's a problem cause the water temperature is not adjustable and it always starts out cold and even after it starts warming up it's lukewarm. Sometimes there's no shower gel and you can't see without trying it out
October 2024 by Mark Yallop
Good equipment and availability, showers were reasonably clean but were cold for the first five minutes and took a long time to warm up. Even then they were only warm not hot.
September 2024 by kimoy kalinago
I have been to this gym several times and I can't believe how much of a poor condition it's in especially due to the location....... Literal mould on the ceiling above where you are working out.....no wifi and the whole place just looks gloomy..... I'm not sure if they have a cleaner but the place is absolutely filthy and needs a complete refurbishment.
September 2024 by Shreya Kapoor
I?d recommend 10/10 for an after work quick session! The staff is helpful & efficient, especially trainers like Peter Zaleski!
August 2024 by Vanessa Acheampong
The gym has all the essentials but I joined this gym at least 5 months ago and there has never been consistently good air con. In the last month, the gym has had portable air cons and the gym is unbearably hot. I really hope they sort out the air conditioning soon as it takes away from the experience and nice atmosphere.
August 2024 by Charlotte Choi
Took a while to try this due to the perceived low rating, having already been to the Aldgate and Monument PureGyms.
Deserves to be rounded up to 4/5 for what you pay.
Pros: Very clean, spacious, even has non-motorised treadmill
Cons: Weak wifi signal
February 2024 by Ibukun Babarinde
Best Pure gym I've been to.They have towels! Just don't get greedy...take one!It's spacious and the staff are friendly.The lift is slow on request, you're better off taking the stairs to go in and out (you want to exercise, right?)
February 2024 by K C
Cold showers it used to be a great gym for central - lots of classes, good equipment and towels provided, but now they?ve turned the shower temperature down so you can?t have a hot shower before work.
December 2023 by Morgane Rees Thomas
I'm incredibly disappointed by the lack of professionalism and customer service at PureGym. After signing up and paying a joining fee, I faced a two-month delay before being informed that my membership couldn't proceed due to an error claiming I joined via a discounted program for NHS workers, which I'm not a part of. They requested repayment through the NHS discount portal without issuing an apology or acknowledging their mistake. Despite extensive face-to-face discussions and numerous emails, the issue remains unresolved. Additionally, encountering aggressive behaviour from the staff further soured my experience.
December 2023 by Brogan A
Useless admin team, extremely unhelpful - you're felt like you should not be there if you need the slightest bit of help.
November 2023 by Benjamin Graham
Pretty crazy how this gym is £50 a month and still closed on Saturdays and Sundays.
