July 2025 by George Hamilton
the service is always good
June 2025 by Surya Prakash
I visited this location today at around 1pm and was really disappointed with the experience. The staff were extremely rude and unprofessional, which made the visit uncomfortable. There was no sense of customer service or courtesy?just a dismissive attitude that left a bad impression. I usually enjoy Pret, but this branch did not live up to the standard. Definitely won?t be coming back here.
April 2025 by J Atwal
Don't understand why the music in every Pret has to be so LOUD?!
January 2025 by Asif Khalilov
Staff is rude
October 2024 by Gregg Murrell
Egg sandwich was made with stale bread ??Very disappointing. Friendly service
September 2024 by Abdullah Saad
I heard about Pert a lot of good things before I land in London and Mr. Bilal confirm that to me today. Thank you so much Mr. Bilal for a warm welcoming and excellent service.. you made my day.
September 2024 by Ann Yin
Rude and miserable employees
July 2024 by Rob Lever
Oh wow, BILAL was such an incredible member of staff. So welcoming and open and friendly. A true gem in this establishment
May 2024 by Mr Peanutbutter
Ask the staff where is my coffee after waited for a while, the dude just toss me the coffee which has been sitting on the counter for some time. And confronted me why didn?t you ask? Excuse me? Should I make the coffee I paid for too?
May 2024 by Vladimir Guzman
They don?t allow the users use the toilet
March 2024 by Customer Service
Always very slow in the morning. Bilal also occasionally rude? definitely not what I?m used to at other
February 2024 by Sun
Club Pret is your
January 2024 by Tony Jones
Unless you are in need of luke warm coffee, cold porridge or a rotten banana, avoid this place.
December 2023 by Colin Golding
£9.40 for a Mocha and Tuna melt sandwich at 7:30 am. The coffee tasted weak, thin and was presented lukewarm. In fact, why not call it, coffee flavoured milk instead.The last time I purchased coffee in Pret was around 3-4 years ago, and that was the same experience, hence the gap.I don't understand why people go there for coffee when that's not what you're getting?Very poor. I can't even finish the coffee because it's gone cold, unacceptable quality for the price.
October 2023 by Chris Nash
I have just been to the store to collect my Breakfast Bag from the Too Good To Go app. On arrival, they told me there were no more bags left ? even though I had already paid for it.This was a 15 minute walk from my office then a 15 minute walk back ? empty handed.The individual I was discussing this with had absolutely no customer service skills whatsoever and just told me that they would refund me. I repeatedly told him that I did not want a refund ? I wanted to food I had paid for. They offered no alternative solution and just proceeded to try and rush me out of the store.Just such a terrible experience. I will be leaving a 0 star review everyday just so people can realise how badly this store is managed.
