February 2025 by Javier Zapata
always a good meal.
this location in particular has the greatest staff. cheers to the manager who was super nice with me and my family.
January 2025 by Mark N
I have a soft spot for Pret as it was started by a couple of students who went to my Uni, and they have always distributed leftover food to the homeless, without virtue signalling.
The food's good, the service is quick and friendly, what's not to like?
This one even has doors back and front, so you don't have to walk round to get in!
December 2024 by Max Huang
The food is fair, but the customer service is miserable! I?ve been nice to staff every time I was in the store, but the single staff almost never greeted back, not even to mention offering bag or napkin! Very arrogant and even on the edge of discrimination! You might hate your job but customers have nothing to do with it! Please at least maintain the minimum level of dignity!
July 2024 by Jess Bailey
I have been a loyal customer of Pret since they opened in the 90s. I applauded their move to Veggie Pret that happened to align with my own switch to Veganism. I relied on them heavily when I got COVID. However, since then it has not been the same. Veggie Prets closed - and a real decline in any vegan food options across London, prices of simple salads soaring, patchy drink orders. It came to be that I only would come to Pret for a hot drink. I went to this Pret today, an old reliable to an empty shop, the lunch rush long over. I ordered a soya matcha latte, and walked away with it. I sat down, not touching the lid, and it split on me, revealing that the lid had not been applied properly, which in turn prompted me to lift the lid, as I felt it tasted odd - and found it to be warmish watery soya milk with a pinch of matcha powder in it - not a latte or a matcha in any sense of the word. This is now the end of my connection to Pret, somewhere that I was taken to as a child,. a place to get my breakfast coffee while at Uni, a pick-me up at work - if the quality is this bad, if simple service cannot be achieved at 4pm in an empty store, when can it be relied on to provide decent service? It's not what it once was, and this was the last straw. Au Revoir, Pret.
March 2024 by AMELIA
The service offered by staff is really poor. No napkins or bags were offered nor they were available in the condiment station. Very disappointed with the customer service offered. It's not possible to look out for these when in
February 2024 by joshua boateng
Very friendly staff.enjoy everything.
December 2023 by Monika Korgol
Very buzzing place with good selection of food and friendly staff,Delicious MarryBerry hot chocolate with plenty of cream is my favourite?
December 2023 by Ilias Alexopoulos
The stuff here is amazing!
October 2023 by Jack Jorgensen
Usually quite good. The drinks that are made there are good quality, and better than most other Pret?s, and very consistent.However today was a big letdown. Went in and asked for an ice chocolate, which I had had earlier in the day, so they do offer it.Was informed that there was no chocolate. For a drink that is fairly uncommon it seems unlikely that they could run out. The attitude of the server was indifference and borderline contempt. More likely simply unwilling to make the drink.I left without argument, but very displeasedEdit: The Pret team replied very quickly to my email, and apologised. Satisfied with result so changed rating from 1 -> 4 stars
October 2023 by Joe L.
Staff is rude. I am hard of hearing and they humiliated me for not hearing my order when it was called. However the food is great and coffee is good.
November 2022 by Pika So
Horrendous service at the till. That lady just doesn't like her job and treat customers like s**t! The other day I had a piece of plastic inside my wrap.Where's the manager?
October 2022 by Suprith Gangawar
Nice range of fresh & on the go sandwiches & wraps to choose from. & not to miss the coffees. With the monthly subscription at £25 you get 5 coffees a day at a gap of 30 mins which makes your commute within London good. More branches in Zone 1 & 2 of London. Not all stores serve the cold frappes so little disappointment there. All pret stores close early so you?re left with Starbucks or other franchises during late hours.
July 2022 by Evgeniy Klebanov
Efficient service
March 2022 by Kevin Chacon Levin
Completely unorganized. Too many people for the ad-hoc serving they use, it's too hard to keep track of who needs to be served first. They should adopt a name based system like Starbucks or something similar.
August 2021 by Alessandra vacca
Great selection of food and best oat flat white in the city. Amazing staff.
