September 2024 by R. P M
Larger space and convenient location
One female staff member in particular has a tendency to chat with colleagues than take orders and is rude
Iced coffees tend to be overfilled and spill
Got a bit tired of ordering here and cancelled by subscription
August 2024 by Leanne Sweeney
I regularly have been having lunch in this Pret for years and usually ?eat in?. In the last month or so, I?ve been disappointed to see this branch go down. The tables are grubby and I can?t get a tray. There have been slow queues around the shop with no organised way to queue. The WiFi seems to have disappeared entirely. I like being able to pop in here, have a quiet moment while I eat my lunch but I?m starting to rethink my options. Has something changed at this branch or at Pret in general?
July 2024 by Angela Kroboth
I was hoping to duck in here, grab food, and get on a work call. The food was high quality, but the WiFi was difficult. I couldn?t connect from the upstairs seating area. The tables were not wiped down, there was visible food on them. No power outlets. The music was loud so I couldn?t call in anyway. Normally prêt is a great place to get in a quick call. But not here. This location is better as a take away food place.
February 2024 by Marko Trtica
I alway order strong cappuccino, but half the time they deliver me just a regular cappuccino. Please give me what I pay for.
December 2023 by Do Beater
Nothing like a good pret meal and staff is very friendly ?
April 2023 by CherelleHenry
Standard Pret. Busy as it?s near the tube station.
October 2022 by Liveandsee23
Hidden branch almost. Your only likely to see or know about it if you work in the area. Small. I only got an americano which was fine. Limited seating and only a small selection of food and snacks. Staff were pleasant. Reasonably clean. There are loads of branches in the area that are bigger if you want more variety. Friday afternoon, so quiet. Likely to be busier earlier in the week when most people come to the office.
October 2022 by Ahat21
Hidden branch almost. Your only likely to see or know about it if you work in the area. Small. I only got an americano which was fine. Limited seating and only a small selection of food and snacks. Staff were pleasant. Reasonably clean. There are loads of branches in the area that are bigger if you want more variety. Friday afternoon, so quiet. Likely to be busier earlier in the week when most people come to the office.
June 2022 by RSM123123
Busy and well stocked Pret a Manger at Heathrow Airport Terminal 2. Expect lines at busy departure times for airlines, but the lines go fast. Many checkout lanes. Wide selection of food and bakery items (bakery items mostly at glass counter at checkout). Many prewrapped sandwich choices. Otherwise a typical Pret. Decent prices for an airport restaurant. Limited seating during busy times, so grab, pay, and go.
May 2022 by tim r
Start of the school holidays, we popped in for breakfast. Bacon and egg roll and two drinks, reasonable value, slow service due to busy numbers
October 2021 by Sjc997
Pret is a good consistent coffee shop and snack restaurant at Heathrow. Clean tables, rapid service and good drinks standards
September 2020 by Ema G
I understand that it's busy (especially with the new subscription kicking in), but some members of staff seem to have an attitude that makes you feel not welcome. A smile goes a long way ? I'm sure it's hard to smile when you're tired but maybe then the management could do something? Shorter shifts, more rest, better pay? I know it's easier said than done but I think it's important for Pret to up their customer service game/ after all, people who use the subscription code are still viable customers... Plus, Cafe Nero next door, no matter how busy it gets ? very different customer service. You feel like they really care! And the prices are the same (if not higher at Pret)...
September 2020 by Mr TC Gill
Would have given it five if were it not for no sockets to plug my laptop into. A huge oversight by the poor planners of the site. Staff were helpful and served me well.
August 2020 by mg
Hot Food is available only after 745am. I believe store opens at 6am, and I arrived at 735amNo hot brioche food (eg. sausage/ egg etc) and they said it?ll be another 5-10 minutes.This was on a Friday where you?d assume this type of food was very popular (Friday morning treat). Lost my custom as went elsewhere.
July 2020 by Ismaeel Khan
Everything pret do is delightful, an expanded hot food aisle would move it into top, top territory
