March 2024 by Sophie Watton
Really helpful on the front desk let us check in early.Rooms: Very goodWalkability: Near to drumsheds which has been so handy
March 2024 by Orazio Ciavarelli
poor service and dirty
March 2024 by nazzareno patania
Not great experience with this hotel, hope not going back
March 2024 by Alessandro Di Nardo
Dirty rooms, the windows cannot be opened, the rooms are dated and the beds are badly made, dinner arrives more than an hour after the request and I'm talking about a simple salad.
March 2024 by Danny Williams
The location of this is in the complete wrong area the Inn its self is beautiful but the surroundings is
March 2024 by Rob Leach
Frequently use this hotel whilst on business in the area. Perfect whilst working away, friendly and helpful staff!!
March 2024 by Michele Redmond
My son competes in a sport which means I spend most of my weekends ferrying him about the country and standing about in draughty sports halls at the crack of dawn - as such I consider myself a connoisseur of Premier Inns.This is one of the better ones. Room very clean and fresh and fold out bed already made up on arrival (sometimes they forget and have to do it after you arrive). A proper tap in the bathroom and a decent shower. One of the lights stays on when you pull the key card out of the wall socket so anyone left in the room when someone goes to the car isn?t plunged into darkness.Where I docked points: the self check in only worked up to a certain point then failed to dispense a key card and we had to wait quite a while for a member of staff. The postcode doesn?t take you to the actual hotel - go to the postcode and then look for little yellow signs for the remaining drive - and the hotel is behind a locked gate with no clear instructions, just a small buzzer unit, and we had to wait a long time for someone to respond. We didn?t know in advance we?d had to pay separately for parking.Can?t comment on restaurant as we arrived too late and left too early to use it.
February 2024 by Peter Ball
Difficult to find. Rang reception 3 times with no answer. Stain on bedroom wall, damaged furniture, tepid coffee at breakfast and this cost nearly £140. Not good enough. Parking is not
February 2024 by Jack B
Attended this hotel for an event at Drumsheds for chase and status which was just around corner arrived at hotel checked in with self service machine, no id was check to make sure correct person was checking even though email said. The hotel lift said out of order so only 1 lift worked go into our room the vinyl on the table was peeling of and was sharp to run you hand along easily could cut your hand or that open, the room lights one of them didn?t work. There was also hair all in the bathroom ! Came back at 10:45pm was nice and warm in hotel lobby got back to our room and tied to use the free WiFi which would not work at all ! Tried calling hotel lobby & they did not answer 3 times so wasn?t able to resolve that issue was also rudely woken up by the cleaner shout to each other in corridor asking for help and also letting bedroom door slam. Came down to to breakfast at 10:00am the couple we travelled was already down there said they had been waiting 25 minutes for them to put food out as there literally no food out at all not even any pastry food. Only when the food would come out by one member of staff it would be like 4 eggs between 5 tables all of which when we asked how much longer for more food she laughed and said to sit down and eat what you?ve got !! So rude and unprofessional complained to reception to which I?m still not sure if he was the manger but his name was Tee he said he can?t help us and doesn?t see the issue as it was busy time for breakfast said doesn?t matter where you got for breakfast buffet if it?s busy there won?t be much food out ! Complete joke if you ask me considering there was only 5 tables all of which waiting for food and even the juices were empty ! Hot drinks machine was out of service !Tee the manger/ receptions did really offer any help like the premier inn website says to do so we got out stuff and left any way feeling very hungry and disappointed with our stay.On the way out in the lift we had to press the level button 4 times as the second lift which is meant to be working keep saying out of service !Oh and by the way don?t forget if you stay here to pay for parking when you arrive !
February 2024 by Shalini Kurbanali
The hotel was clean and the staff were very helpful. The room had all the racilities a supreme room should have. Parking was very convenient.
February 2024 by Alaka Ray
Self check in and check out kiosk was the best idea , no waiting for the manager to hand you key cards , breakfast buffet is value for money , , I enjoyed my
February 2024 by sai kumar
The best place to spend your time Good at crew and service the lovely guy I meet Sharth good service thank you buddy lovely
February 2024 by Mohan SallurI
Stayed for 2days in Hotel at Premier inn Edmonton Service Was Super Good and room's are very clean. Receptionist was super cool Indian guy he helped me and guided me in check in processFood & drinks: Super food I tried Chicken Makhani taste was super good ? must try
February 2024 by Ethan
Lift was out of order, and staff were disrespectful to my partner's disability and have us a room on a stair access only floor. Hallways were creaky, and breakfast was okay. Wouldn't stay again.
February 2024 by SAB Abz
Fantastic customer service from Abdul and Ghazi they were very accommodating, friendly and extremely helpful!!
