March 2024 by Mohammed Alhemeiri
One of the best organic shops in London ???
March 2024 by Fedor Korneyskiy
I?m Giving you 5 stars because I love this shop and the vibe and the location however your biggest mistake was not to bring back prepared food right after the pandemic. People would walk in every single day and ask for the food and employees said sorry we don?t have prepared food anymore. That?s how people switch to other shops and it?s hard to gain the momentum back. Now you did finally bring it back but the variety is small and you don?t advertise it well enough in the neighbourhood. Bring back the good old days with busy lunch times and no place to sit on Saturdays!!! It?s not the pandemic that destroyed everything it?s the fact that you didn?t bring it back to Normal right after to inform people ? we are here! We are back to normal?.
March 2024 by Bader Almal
love the natural organic products speciially the various collection of herbal teas .
March 2024 by Ahmad Alqallaf (Arctic tern)
Passing by I had to step in. I was in London for a week I visited Planet Organic 6 out of 7 days for daily small things here and there
February 2024 by Idris Moudi
My medical supplements were delivered to the wrong address and DPD forged the delivery document. Elisa Mills of customer services refused to take the matter up with DPD, who insist the sender must file a claim not the recipient.
January 2024 by Inayah
I went to the shop for the first time today. I was surprised to find a large selection of products including gluten free products I bought few items including a fresh gluten free chicken sandwich, which was delicious ? I will definitely return to this shop.
December 2023 by Peter Gogola
I was browsing a store, choosing a Christmas presents, I had already few products in a basket, however I wanted to get some advice from the sales assistant regarding the Neom range they stock, the sales assistant was with a gentleman who was buying quite a few supplements from the Pure brand, the girl was occasionally answered him to some questions he had, I was waiting aside see patiently while this customer finishes with his shopping.Finally when he asked her if he can pay by the till there she said no to him (I guess she closed the till way in advance the store closing time) and asked him to go to the main cashier tills. Now she was free, so I asked if she could help me, but she decided now to go after the gentleman nevertheless I was already waiting for her 10 minutes., the tills were staffed and she was not required to take the payment from him. The section where she worked has been left unstaffed.She told me to wait, she will be back shortly, I was waiting 5 minutes, she still didn?t come, went to check the main tills and I saw her chatting and having a good time with two other staff members with no customers around. I decided to return my selected products back onto the shelves and left the store. This girl working at the cosmetics section should?ve been trained properly or she should get a job somewhere else, either way it?s disappointing to see the store going down the hill with having the wrong staff working there.
December 2023 by Mo D
CHANGE YOUR SUNDAYS OPENING TIME. TOTALLY DISAPPOINTING TO TRAVEL MILES AND FIND THE STORE CLOSES AT 6PM . THE INFORMATION ON GOOGLE NEEDS TO BE UPDATE ASAP
November 2023 by Barry Mollaghan
Excellent organic stock! Highly recommended
September 2023 by Shalimar Stargate
Very nice Staff @ Planet organic Westbourne Grove, in particular Ms Veronica Super excellent customer relation/service . Extremely polite very professional with a Smile. Also my review will not be complete if I didn't mention Ms. Sharon, have known her for years, also never fails in her professional service. Thank you ?
August 2023 by Qosi Mas
3 months ago I wanted to buy eye vitamins for elderly grandma I asked manager for 5% senior discount who refused with me explaining she?s 90 and difficult to come to store, then I asked if I can ask tills at front of store she said I will go there and tell them not to give u discount. I came back to store 10 mins later, luckily didn?t see manager and another lovely lady at front of store actually gave me 10% off.
August 2023 by Ajay Rai
Great selection and nice staff. Sharon was absolutely delightful to talk to!
July 2023 by Lotta Oinonen
The best store for organic and healthy food!! Could spend hours there :) I also don?t get the bad reviews for customer service - in every single Planet Organic, every time, the customer service has been the most kind and helpful!
July 2023 by Peter
Good and quality produce, can find a lot of products you don't in regular supermarkets. It has a vegan section, a supplements as well as a refills one. Offers food and amazing smoothies to go! Also caters for keto people offering bread, granola and deserts.Even has non-alcoholic spirits section.
July 2023 by Fernando Melo
Amazing friendly staff and great products. The PB Powerhouse keeps me full and it?s simply delicious!