April 2024 by Louise Minier
Walking into the Langham has a real Wow factor, and we were fortunate to be seated in the corner to get the full view of the room and I was very happy that my dietary requirements could be fulfilled.We ordered the afternoon tea with a glass of rose champagne with tea and coffee. The tea and coffee arrived but the champagne didn't. We were delivered sandwiches which were quite dry and a little crispy. Unlimited tea is included but my friend ordered another coffee as she doesn't drink tea, which was charged for.After sitting with empty plates for a while, we were eventually approached to ask if we wanted more sandwiches but weren't given the option to respond.A further 10 mins passed until we got the attention of someone serving and was asked if we wanted anything, that's when I suggested the glasses of champagne we ordered might be nice.A plate of cakes appeared soon after our champagne was delivered, along with scones for my friend and some weird looking blobs that were described as scones for me. The cakes were OK but my gluten free scones definitely left a lot to be desired, as per picture. The pineapple jam that was served was delicious though.All in all, the whole experience was pretty underwhelming which is a real shame when this is where afternoon tea was created.Dietary restrictions: Gluten free options
April 2024 by J C
My boyfriend and I went along for afternoon tea on a Saturday and were sadly very disappointed. We have been to other afternoon teas at a similar price, and service and food was incomparable.Firstly, we were seated at a table where there was a mushed scone on the floor that had not been picked up. We ordered sparkling wine as soon as we sat down which took over 15 minutes to arrive.When the sandwiches came out, the waitress just put them on the table with no explanation of fillings. The only explanation was for a savoury scone (which came with the sandwiches) - a very blunt ?that?s cheese and chutney?. I had a gluten free afternoon tea and the bread was incredibly dry. Again, not what I have experienced in other hotels with gf afternoon teas.We had both used the knife we had been given to spread the chutney on the savoury scone. This seemed to annoy the waitress when she came to collect our dishes and she took the used knifes off the plates and put them on the table for us to reuse for the next course leaving a stain on the tablecloth. Very strange as this was the only knife we then had to use for the sweet scones which was still all sticky from the chutney. This may seem picky but at that price point - not what you?d expect!We then had to remind the staff about our tea which when it came out did not come out with any milk. We had to ask for this.The cakes/ biscuits that came next were delicious. It?s a shame as our experience had been overshadowed by the poor service and not great sandwiches at this point.Next came the sweet scones. I bake myself and sadly the gf scones? texture was rubbery (too much xantham gum maybe?) and I only managed to eat one half of one scone.I?m actually quite surprised at the ratings given to Palm Court for their afternoon tea when we had such awful service and the gluten free sandwiches and scones also lacked in quality. We won?t be going back.
March 2024 by Maybell Saliu
Loved Chef Dom Caribbean menu. Food was ???
March 2024 by Sebastian
The was a visit to ?The Good Front Room by Dom Taylor?I expected more; the atmosphere in the room is amazing and the food was great while the service was not in line with that.SERVICE - 2/5In this place you just expect service to be impeccable, but the first waitress who took our initial order couldn?t even describe the food and was actually almost arrogant about it (other waitresses and waiters were better, but it was also different all the time..?)FOOD - 4/5as it is a Caribbean cuisine it is for me different, but I really liked ?different?! The starters and the desserts were the best ones though even if the Curry Goat was really good.PRICE - 4/5the quality of the food and the freshness motivates this priceATMOSPHERE- 4/5Just loving the room here, almost just worth it for the hotel entrance and bar together with this beautiful dinner room
March 2024 by Déolà
The service was satisfactory. The food was average and didn't justify the cost. The restroom facilities in the establishment were subpar; each cubicle I entered was unclean and in need of attention. Regrettably, I do not plan on revisiting.
March 2024 by liz margaret
The tea time experience at this place had its positives, with a pleasant atmosphere and decent flavors. However, the service aspect proved disappointing. The inconvenience of not finding our coats was unexpected and it detracted from the overall experience.Moreover, there was a noticeable discrepancy in customer treatment. Some patrons received amenities like a designated stool for their handbags, while we were overlooked. This inconsistency left us feeling undervalued as customers. Additionally, the timing of food service was less than prompt, requiring a noticeable waiting time.However, a redeeming aspect was the acknowledgment of our family?s celebration of graduations and they offered a complimentary cake. Unfortunately, the gesture fell short, with a hastily written ?congratulations? in chocolate.In the grand scheme, this service experience didn't align with the standards one would expect from a high-end venue. Comparatively, other upscale places in London have managed to deliver a more seamless and attentive service, making this particular tea time less appealing by comparison.
March 2024 by Likkle Iggy
As a general rule, most people know what "The Good Front Room" is: it's where your most important visitors are received. In this instance, it is also where the current pop-up Caribbean themed restaurant in the Langham Hotel's Palm Court is located.My mother and I celebrated my birthday there it was great!.Afro-Caribbean pictures of women were merged into the palm court's iconic style, which, whether intentional or not, went perfectly with the theme of International Women's Day!No doubt, you're shelling out a few zeros to dine here, but everything is to perfection from the moment you step in, the service, the cocktails (sorrenity), the starters (jerk chicken), the main dishes (curry goat with some roti) and the side dishes. They even surprised me with a birthday cake!I highly recommend trying this experience, but don't wait too long: it ends at the end of March and they were very busy.A special thank you to the staff of "The Good Front Room".Dietary restrictions: when you book, they will ask you for your dietary restrictions and aim to ensure the meal fits your requirements.
March 2024 by Lorraine Gilbert
I had the pleasure of a delicious 3-course Caribbean mealCourtesy of the amazing chef for The Good Front Room, Palm Court, the Langham. Generous portions, great ambience and lovely waiting staff.
March 2024 by May Cheung
Located just a few minutes from Oxford street underground station and opposite the BBC is the Langham Hotel. I've heard so much about this hotel, many years back I've wanted to visit the first grand hotel to serve afternoon tea.At first glance, the hotel looks ok. Not particularly grand or ornate compared to the other top London hotels.Staff were polite, and showed us to the table. I asked if the sandwiches are refillable, he had no idea which I thought was strange. Nice touch with mini stools to place your hangbags on.My friend has dietary requirements and they were very mindful of this but repeatedly asking us. I understand why but anything over 3/4 times can seem a bit too much.The finger sandwiches were fresh and tasty, particularly the salmon one. We liked the egg mayo filling too.The Assam tea was lovely but the English Breakfast tea was disappointing and tasted weak and bland. Earl Grey was fresh and fragrant too.We felt the service from staff during the afternoon tea was slowing declining. Perhaps there was a change of shift. At one point there were 3 servers at one table of 6 and no other staff on the floor. We called for another pot of tea and water but after 20 mins, nothing. Very disappointing indeed.The pastries were ok, we enjoyed the red cube one the best.They were kind enough to bring out a chocolate celebratory cake which tasted the best. It seems the complimentary items tastes the best, which included the mini cheese scones too.The normal scones were ok, nice touch with the pineapple jam but we preferred the strawberry jam.We visited the ladies on our way out, located in the basement. Only to see flies in a couple of the cubicle, not a nice way to leave.I doubt we shall be returning, it was an interesting experience though.Dietary restrictions: Vegan, pescatarian
March 2024 by Julie Griffith
Booked The Good Front Room, one of the restaurants in The Langham. The restaurant is run by Dominic Taylor, winner of TV's Five Star Chef series. The restaurant closes end of April. Expensive but it's a lovely experience. It was fully booked, lovely atmosphere and excellent service. The food is Caribbean based with a twist. Meals come with sides for the table. We were very full by the end of the night. Chef Taylor came round towards the end of the evening and spoke with every table and took photos. We thoroughly enjoyed ourselves. Forgot to take food pics but everything was really tasty.
March 2024 by Tammy Morgan
Came for afternoon tea with girlfriends and it did not disappoint, such a lovely afternoon. The room is beautiful and the piano music set a great vibe. Service was impeccable and the various courses of food were delightful. Highly recommend this on your tea list when visiting London.
February 2024 by Tiff and Ryan
Visited on a Sunday for the afternoon tea using virgin experiences voucher with no problems and it was absolutely delicious and a wonderful experience overall. We celebrated our anniversary and felt well looked after. Lovely atmosphere with live piano. Cannot recommend enough.
February 2024 by TRACY BENFORD
Excellent. Warm friendly atmosphere. The piano player added that special touch. Our waiter Patrick was very attentive. Unlimited sandwiches and tea.Delicate cakes . Vegan option.
February 2024 by Tanya
Had an great experience having Michelin star cuisine Carribbean style, by a talented guy called Dom Taylor.
February 2024 by ayaz ansari
My second ever experience for afternoon tea.The sandwiches were amazing, especially the beef and salmon. Not too chewy, perfectly balanced.We were offered the hummus sandwich as the wife couldn't have the salmon or beef, and that was our favourite. Slightly spicy, creamy, delicious.The strawberry jam with the scones could be better, wasn't as sweet and needed some chunks (personal preference). The clotted cream was nice though.The desserts were brilliant.The fig was surprisingly nice, soft, slightly crunchy, and flavourful.Not a big fan of custard so can't comment on that.The orange dessert was alright, not a fan of orange but was nice.The small swirl (forgot what it was) was my favourite. Crunchy, creamy, perfect.The teas were nice, the red dragon was my personal favourite.I wanted to try the Japanese tea but I was too full.The chai was very nice too.The silver needle was disappointing, not much taste.Overall very impressed, some parts better than The Rubens, some lacking, one covered chicken, one beef, one had better tea and desserts (The Rubens) one had a better atmosphere and cutlery (seriously, I loved the cutlery at The Langham, need to get myself some (if anyone's willing to help me out, It'd be much appreciated)).