March 2024 by SMP
Trans with beard with no dress sense, prancing around the store - not a good look in a woman's store. What are you thinking "& Other Stories"?
November 2023 by Georgia Maher
Incredibly poor customer service. Staff just couldn?t care less. Such a shame!
June 2023 by Sheryl Tan
loove the clothes here, high quality and beautiful. the sales associate that served me was so friendly and helpful! i think her name was ohana. will definitely shop here again x
March 2023 by Deema Saad
One of the employees was rude to us for no reason.
December 2022 by Marta B
I returned a product and I haven?t received my money back, when I went to the store to find out what happened they didn?t help me at all.
November 2022 by Luz Cardona
I loved this shop and its products,and they had a 15% reduction so I made the most of it. Quite moder styles and the quality is fine.
October 2022 by Mong Xu
Beautiful.
October 2022 by Helen Smith
Great selection of on trend clothing. Great looking store
October 2022 by Siobhen Brown
Fire exit door locked - I kindly asked a staff member to open it and they refused saying it was for their safety to keep it locked.Explained that it?s a fire exit and needs to be open incase of an emergency, store manager refused to open it, I refused to leave until it was opened!She said that she keeps it locked for her staff safety! Seems like customer safety isn?t important. Finally she opened it after another customer stating it needs to be opened.
October 2022 by Loo Loo
Lovely store, had a good selection. I was a bit turned off by the Asian store assistant at the fitting room.( Hey I'm asian too!) I took about 5 items from the floor to try and had thoughtfully put back all the items back on the hangers while I was in the changing room. While I came out, I was asked by her to put back all the items on the rack... the items were heavy so I had to put them down on the table first before putting them back on the rack. ( In most stores I visited, don't customers just hand back the items to the store assistants? Isn't it already a plus that customers do that in the first place?) So I thought to myself, whatever, it's just a few steps. And I put half the items back to the rack and was walking back to the table to get back the other half.. She barked at me condescendingly asking me to put the rest on the rack hurriedly as if it was MY job as a customer and I'm the rude one... Really was an unpleasant end to my shopping day, just shop online next time!- visited 12 august 7pm
October 2022 by Michelle Tsang
Terrible customer service, I've never encountered anything worse than what I experienced here. Visited October 27, 2022 at 5pm and was queuing up at the counter, seemingly next to pay, when another line happened to form - we raised the issue to the cashier (male, blonde bob and glasses).He chose to serve another pair of customers, which is fine, but we were then BADMOUTHED by him in front of the customers paying and everyone else queueing. Upon clarifying if we could make our payment thereafter, he reacted with hostility and was insistent that we were in the wrong for even asking. It somehow felt like we were lashed out at and targeted because of our ethnicity (we?re Asian).I hope other people don't have to feel uncomfortable or disrespected when shopping here in the future. No one needs a bad memory associated with a perfectly wonderful piece of clothing from & Other Stories.
October 2022 by Gwen Brewer
Gorgeous store, well put together. Staff are actually friendly and we?re happy to pass on a discount for a dress that was on sale online.Lovely and clean. Even the customers were lovely. Will definitely be back!
October 2021 by Elena K
Nice store. Great shopping experience.
October 2021 by Jeongwon Choi
Don't like student discount. When I asked that before made a payment, one staff suddenly interrupted and spoke louder"You have to pay even if there is discount" I've never said I won't pay!!!!!!!Even other staffs were embarrassed so they said to her "she is just asking about the discount."I felt like she treated me as a thief and she did same thing to other students customers.I don't understand this ridiculous situation
October 2021 by Katherine Potter
Johnathan helped me with my purchase. Very helpful and accommodating!
