September 2025 by David Sheard
Walked in with an issue which O2 had been useless at fixing over the phone/ online. Very friendly and capable person got it all sorted in 5 minutes.
July 2025 by Andy Taylor
Big shout out to Aaron and Madhi the 2 sales assistants who couldn't do enough for me, great team, great help and great guys, got me up and running in no time, as phone crashed when changing to a new tariff. ?
July 2025 by Alex Semi
Came into the store for the 2nd day in a row due to an issue with phone service, Aaron recognised us from the day before and was very kind to assist my issue and proceed to fix it shortly after. Highly recommend going to him for any assistance you require.
July 2025 by Emma Barr
Awful Experience. Due to a broken phone screen have to upgrade. Staff were unhelpful and we left. Going elsewhere. Jamie was the staff member who served us and he couldn't have cared less. Not impressed at all. O2 need to train their staff better.
June 2025 by camille zurcher
Staff in there act like zoombies , no feelings , they let you know they dont want to be there and
June 2025 by Charles Chandler
The lady that took my order was great
June 2025 by David Fraser
Worst experience - sales advisor couldn't care less. Ended up not bothering going ahead with the phone purchase
June 2025 by Kinuyo Annear
I went this shop staff are serviceing custermers.But not say anything..Could you waitting few min or more or sitting chair very bad first impression!!
May 2025 by Alexandri Gutierrez
Well, Good attention but O2 said not create phone business account ?
May 2025 by Zoe Martin
Not the most well presented store but staff were helpful and fast and really pleasant to deal with
May 2025 by Alex
Could not have been less helpful, perfect place to go if you want to get angry at other peoples ineptitude.
April 2025 by Zuzanna Tarczynska
Hate o2 but Aaron was VERY helpful when I went in to cancel my contract early (within cool off period). Cheers Aaron!
April 2025 by M G
Excellent customer service!
March 2025 by Joshua Davidson
Alex, what a hero. Thanks for sorting out the sim in a matter of minutes, absolutely seamless
March 2025 by Am C
Weird shop. The staff couldn't be more unhelpful or apathetic, even when you're paying a lot of money for a phone. The staff member who dealt with me wrongly advised me on setting up my new phone, then kept wandering off and leaving me to struggle with it by myself. He didn't even bother giving me the Wi Fi password, which I needed as a first step to setting my phone up. He also kept looking at his own phone and laughing in front of me, instead of helping me out. Disgustingly unprofessional.
As a result of this terrible customer service, I'm still struggling to set my phone up days later. Thanks for nothing O2 The Strand branch.
