March 2024 by PJ Kelly
Lovely hotel. Very pleasant staff. Ideal location. Very very clean and fresh environment. Great parking for coaches. Well done.
March 2024 by Bayo Olukotun
It has been a pleasant experience right from check in process handled professionally by Vinjilla at the front desk. She was exceptionally pleasant and welcoming.My room at the extreme end of 7th floor is provide the much needed privacy and tranquility.I enjoyed playing my music through the Bluetooth speaker provided in the room.Breakfast in bed was prompt at appointed time brought by very nice and polite room service staff.Rooms: The room is cozy and well lit. Temperature control works perfectly.In-room entertainment could be improved by making the television Netflix enabled as the channels are boring to me.Nearby activities: Malls and shopping places are close to the hotel.Food & drinks: The breakfast buffet has a lot of options to choose from.
March 2024 by luis fernando jimenez torres
Excellent
March 2024 by stanley fisher
I specifically want to call out Waqas, who went out of his way to help me with situation unrelated to the hotel.
March 2024 by Julia
Friendly staff, large selection at breakfast and you can get anywhere quickly. Was a great stay!
March 2024 by Steve Mills
Lovely hotel. One night stay, check-in and out processes were seamless. Facilities are really good. Nice bar, quick service. Breakfast at the hotel was vast. Largest choice I think I've ever seen! Highly recommended.
March 2024 by Gladis Saldaña
Excellent hotel and from the moment you check in Carla the reception is super excellent treatment and availabilityRooms: Extremely clean and super comfortable bedNearby activities: You can walk to the bus station very close and market, restaurantsSafety: Very sureWalkability: Spacious, clean and safeFood & drinks: Excellent breakfast with a wide variety of foods without restriction.
March 2024 by ayumi
Great experience. The room was clean, breakfast was so good, and all the staffs were very nice. Thank you, Waqas. You greeted us quite nicely.
March 2024 by Lisa Jay
Stayed here for one night and it was the perfect location, especially for central London. We were greeted by Waqas, who was lovely and a pleasure to be served by. The rooms were a good size and very clean. The hotel had a lot of amenities to enjoy, I wish we were here for longer!
March 2024 by ???? ??????
We stayed as a group for three nights. The service was incredible and the staff were exceptionally kind and understanding. The breakfast platter was full of delicious treats and many choices! As for the rooms, were not as big but enough space for the two of us.Room service was quick and easy! Thanks for the experience, we do recommend an we?ll definitely come back!Food & drinks: Amazing variety!
March 2024 by Neil Alfonso
Not the only time we have stayed in a novotel staff lovely and helpful, rooms nice and clean,had breakfast so much to choose can not fault
March 2024 by Frank Phillips
My wife and I had a great time. We have taken this trip with EFT, a two week European vacation, of which this is the first city. Rachel was completely helpful, cheerful. She warmed us with her smile and efficient service.Rooms: We liked our room. We had brought adapters with us for Great Britain, as well as other European citiesNearby activities: Close to the city of London by Uber, or Metro. Nice restaurants nearby. Nice in hotel eateries. Lots to doSafety: We felt completely safe. We walked a bit. We ate at local eateries, as well as in the hotel.
March 2024 by AKIHIRO KAWATA
I really enjoyed our stay in your hotel. Good access to metro, close and direct access to city center, good line up brakefast.
March 2024 by Alana S
Accommodation in London is expensive for what you get. Once you just accept that fact, it?s all ok.The Novotel was a few minutes walk from the Hammersmith tube station, and also a few minutes more from Barons Court.The foyer area is very nice and welcoming, but due to a computer issue, it took about 20 minutes to check us in, which made us late for our dinner plans.We were upgraded, but even then the room was outdated. Clean and functional, but undeniably outdated. It had been painted and some new bathrooms fixtures added, but the rest of it was an 80s or 90s fit out. And they had a set of speakers with the original long iPhone charger. I can?t imagine anyone has touched them in years!It served a purpose, but we did feel a little ripped off paying 4 or 5 star prices for a 3 star hotel.
March 2024 by Bigfoot Ri
Rooms are getting old but OK! The location is quite good. The subway is around the corner.
