February 2024 by Z W
The two ladies working at the counter at 7.40pm on Friday (23rd Feb) should quit their job if they hate it. Stop treating your customers like rubbish
January 2024 by Larissa
Just had someone do me a favour of collecting an inpost parcel PER THE INSTRUCTIONS using the code and the guy on shify was unnecessary difficult asking for an ID
December 2023 by Humberto Mario Murcia Cuellar
The person at the counter when I went to pick up my parcel started to do racist comments when he knew of my nationality
July 2023 by Ben Martin
10:03am on Saturday 22nd July, went to collect the parcel, walked in, the guy opening up just looked at me and said not open yet whilst chatting to his mate in his iPhone, rude and late, good combo
June 2023 by Vijay Shah
There was no news on this wharf!
March 2023 by boris taratine
does not accept returns even though evri and amazon send you there. was told that "manager refused to accept an item because there is no space". it was a box 5x5x100cm 200g. this place shall revisit their policies and communicate them to their vendors, not their customers rushing on their business ruining their plans but made up on fly policies.
January 2023 by Tom Chambers
Travelled here specifically to drop off an Evri parcel only to find a sign that they weren't taking any more parcels that day. At 10:30am.
November 2022 by Kara F
Great, lovely people
October 2022 by Paul Tutunaru
Some employees need to improve their customer service skills.
July 2022 by Tasnima Begum
Went there today to drop off a parcel and pick up a parcel. I was served by a Chinese lady first who was very rude. I asked her what the postcode was of this place as I didn?t know if I was at the right news on the wharf and she goes I don?t know, maybe go check or ask someone? They have plenty parcels with the postcode of the store on there anyways after I dropped off the parcel I asked to pick up a parcel and she tells me to wait on the side because she has a long que of maybe 1/2 people. I felt as if she just didn?t want to serve me. I was before those people so they could wait instead she pushed me to the side to serve the other customers. Very unprofessional and she clearly doesn?t like being in the workplace, no manners or even a simple smile. She needs her training on customer service redone. Overall the other staff are very nice and friendly
June 2022 by Angela Bi
News on the wharf are rubbish. Awful service - the staff is wearing a poker face such that you owe them a million dollar. Toxic environment.
January 2022 by Jason Thomas
Every five days l go to the shop l buy two newspaper and something else first when l'm on my way to work.
June 2021 by Ester
was served by a really nice member of staff
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September 2020 by Delia Ioana Dete?an
Today I was served by Abdul who was very blunt and with zero customer service skills. The words "hello", "thank you" or "goodbye" are obviously not part of his vocabulary.
