They sent my child a text message even though we did not give Nationwide my child's telephone number.
March 2025
I called head office to arrange moving my direct debits to another Nationwide account. The girl I spoke to was very helpful and apologised for the branch not doing it. I’ve just checked with the suppliers today and everyone of them has been informed. Very pleased it was hassle free. Also pleased with the mortgage department... read full comment
September 2024
Excellent customer service from the branch manager who kindly took the time to print documents I had requested prior to my arrival. Many thanks.
Nationwide Building Society The Strand is the UK's best high street banking provider for customer service because we put our members' needs before our profits. We offer a range of savings accounts and ISAs, mortgages, current accounts, loans, credit cards, and insurance - for all life's needs. You can use our online, mobile, and banking services of if you prefer speaking face-to-face, pop into your local branch.