March 2024 by Cara Kennedy
Just walked 20 minutes to get here to drop off a parcel at 1:30pm on a Saturday afternoon. Shop is shut despite saying on google it is open until 6pm. Clearly they don?t care about their customers. Very disappointing. Should have checked reviews before walking all the way here.
November 2021 by Manoela Scott
Extremely rude staff and unwilling to help
November 2020 by R Whittaker
Pascal is great but I'm disappointed that the annual post box rate has gone up by much more than inflation.
November 2019 by Fang Yin
Very bad experience. A Indian guy there overcharged my parcel, almost double it that the normal price. Argued and got the refund in the end, but very bad experience indeed. Plus, other staffs in another IPB shop at Caledonian Rd are very nice, so maybe it?s just this time I?m really unlucky.
November 2017 by Karen Lafnitzegger
Thieves! My package was never recorded as leaving the store and they KEPT the claim money from UPS!!!
January 2017 by Karen L.
DO NOT use this company of thieves! My daughter's package of clothing and shoes worth about 800 pounds or more was packaged at MYIPB Kings Cross and paid (145 pounds) to be sent by UPS in April 2016. After not receiving the package over a month later and numerous international phone calls to MYIPB, NONE of which they followed up on, I worked with UPS directly to determine that the package was never recorded as leaving the store. The staff at the MYIPB Kings Cross location frequently told me they were 'too busy' to talk to me and that, even though they had no record of my package being picked up, assured me that it was sent...what? They were incredibly incompetent and rude. UPS claimed responsibility-though I don't know why. Again, since MYIPB would not follow up, I worked with UPS to complete the claim paperwork myself...on behalf of MYIPB, since they are considered the 'UPS client'. UPS promptly paid the claim to their client, MYIPB, in September 2016 and MYIPB KEPT the money instead of paying it to me...their customer. So, not only does someone in the MYIPB Kings Cross store quite possibly have my package of nice clothing and shoes, they also were PAID for it! THIEVES.
November 2016 by Tikayla Borg
I went to IPB to ship a package to Australia and was astounded by the excellent service.The staff where very helpful and gave me various different options for shipment and then packed and bubble wrapped my items for me.Would recommend.Thanks Ben!!
November 2016 by Tewzinha M.
Thanks to all the staff at My IPB!I had a great experience yesterday and will happily go back!Felt confident with all the service provided, from packing and wrapping to choosing a courier to ship with.Thanks again!
November 2016 by Miad Baghlani
I've been there and i sent a parcel to Australia. All was perfect, the service was very good and helpful stuff.
November 2016 by Behzad Karami
lovely staff, perfect service,thanks guys.
November 2015 by armani koochak
Great shipping services, i used this company for last few years and i am very happy with their servicesThanks
