February 2024 by jinson 198
Receptionist is friendly and helpful but the person who checking people is not even introduced or no greetings, took me to room and shown the rude behaviour speak the words open mouth, close, bite. Not explaining what he is going to do or why that's Too rude staff inside.
February 2024 by Joe Collins
Great to see an NHS dentist still new patients. Always pleased with the service and dental advice I receive.
January 2024 by Mike Martin
My Dentist Sydenham does a great job. The environment is relaxed, the staff is positive, and their professionalism is second to none.
January 2024 by Inside Out
I had to see the emergency dentist today via 111 following 24 hours of crippling pain. The dentist was polite and reassuring when it came to having to pull out the tooth. I'm not a great patient so I appreciated his approach! If it were closer to my home I'd attend as a private patient, happily
January 2024 by Jesse Mcquade
Had an appointment have tooth put with 45 mins go till my appointment then decide call me when on route to say sorry we have cancels we don?t had dental nurse unprofessional place avoid then try tell me there very professional u would know u didn?t have dental nurse for way earlier useless disrespectful dentist avoid !!
December 2023 by J G
Horrendous experience. Sent here via 111 with toothache; Francis ripped a filling out like I was in a pit stop, then very roughly smeared a temporary filling in (the assistant had to stop him poking my face with the other end of the implement) and then he just sat at his computer without a word, so I had to ask if it was finished! So he said yeah you can go and book your dentist to fix it properly. Didn?t prescribe me antibiotics so when I did see my dentist he couldn?t actually extract the tooth yet as the infection hadn?t cleared up.I appreciate emergency appointments need to be quick but some communication and a vague semblance of care wouldn?t go amiss. I?d honestly be better off if I hadn?t gone.
December 2023 by Maddie Cow
recently went to sydenham branchAs my front tooth was wobblyI have not been to a dentist in a long while so obviously I was nervousWhen I went into the roomTwo people were thereNobody introduced them selves to meI was just told to take a seatI had my big winter jacket onI said shall I take it offI took the chairHe instantly started reclining it before I had even put my head on the restWhich was unnervinglySo without asking me why I had come just said open your mouthI then said do you want to know why I have come today?He then proceeded to take the detailsHe then said yes you are going to lose the front tooth!I was very upset they then took X-raysWithout explaining to me how they do it I was just told to open my mouth wider while he put the thing inside my mouth without explaining this is how we do itI was told bite down open widerThe tool was to big for my mouth and I was also in pain with my wobbly toothThe tools made me gagSo then I was told I need a dentureBut as I have a gap between the tooth it would look bad and you would see plastic though the gapI asked for other alternativesAs I pay and don't receive benefits I was shown some temporary dental modelBut I was confused and was asking about pricing and. OptionThey said they don't know about implants or the priceAlso was told that I came at the wrong time as everything will be closed soon as it's ChristmasI didn't know that this was going to happenso I need to go to old Kent roadIt's £55.00I said okI left feeling upset and confused and not very well looked afterAs I went to payI was tearful but willing to go to the other department to find out my optionsthe reception said to meWhy don't I go to turkey!!!!!I said that is not an optionBut that then makes me think she had no confidence in the company I was going to go to and spend probably £3000 on implant here in uk with you guysDo I book the appointmentFor the FridayTo be called and told it was cancelled and come back in 28 January!My front tooth it's wobbly and painfulHe said I could walk out the front today and it could drop offDo now I'm worried about the tooth falling out over Christmas and not being able to do anything as the dentist will be closedI cancelled my appointment and received the refundI went to another dentist who said to meThey will take out the toothMake up a temporary denture d so o I'm not worried over ChristmasAnd they have talked me through the routine and the process and the products that could be available to me and the time scale that things happen with the problem that I'm having with my gumsAfter being in your dentist I went home feeling worried stressed upset and no confidence in the service that you were going to give meI did call and mentioned it to someone on the phone about the turkey comment and was told maybe it was a jokeWhen a patient who she doesn't know is upset and a bit confused to recommend I go turkeys is totally wrong!!
November 2023 by gena rasekh
What a fantastic dentist! My 7-year-old daughter had severe tooth pain, so we scheduled an emergency appointment. DENNIS the dentist was incredibly accommodating and a valuable asset to the team. In all my years, I've encountered many dentists, but he stands out as the most professional, experienced, and compassionate. My children even asked to switch dentists and register there after the exceptional experience. Thank you for making their dental visit so positive!
November 2023 by Jennifer Hope
Suainan Nsubuga the hygienist is excellent I?ve been seeing him for about 20 years - best hygienist I?ve ever had.
October 2023 by Majka
very lovely experience the dentist and the nurse where very comfortingly they helped me to sorted out all the problems i had and i?m very happy with the outcome!
October 2023 by Pal Rai
Francis did my bonding I'm so happy with my smile. It's give me such a confidence boost.
July 2023 by Ewa Pretkiel-Lleshi
I'm always happy with the service.Kids are happy to go there.Staff is friendly.
July 2023 by Lucy Osman
I visited this dentist yesterday (16th July) after going through 111 as I was in agony for 3 days at this point it took me 45 minutes to get this dentist but i was in so much pain I was hoping I would leave with at-least some improvement. I got seen quickly but once I was seen the dentist I saw I can not recall his name was honestly the roughest dentist I had ever seen in my life my gum is very sore behind my wisdom tooth he preceded to push forcefully with his finger even though after he was pushing down he stopped without explaining anything to me all of a sudden injected my gum but even that was done forcefully before it was even working the numbing started adding something into my tooth. I left within 3-4 minutes and I?m in more pain now. I wished I would have read the reviews before hand.
June 2023 by Clifford Taylor
Not my self my partner attends this practice and had been for years she is very pleased and would not change her dentist ?
June 2023 by Flowmary
The worst experience. We were referred from 111 for a same day appointment. We had to be seen as soon as possible. We traveled 1,5 hours to reach the dental practice. We were then denied to be seen because we had arrived 2 minutes after the agreed time. They agreed to see us at 21:10 but not at 21:12!!!! It is now too late to find another dentist and all this because the dentist is MONEY THIRSTY! If we weren?t referred from NHS we?d have had for sure be seen.Very unprofessional, very rude. But mostly horrible humans. What if it was your daughter? Your parents?When your patient travels so far to see you it?s probably extremely important. This is what an emergency dentist is , right!You?re playing with your patients feelings.Just unacceptable.We will for sure make sure everyone hears about this.bye.
