March 2024 by Daniel Welsh
Currently a patient at this practice, have twice arrived for an appointment only to find that the appointment is at a different time to what I have been told or has been booked to the wrong dentist
December 2023 by Sorina Dugaiasu
Layla was amazing she paid great attention to details and I was very pleased with the service and the efficiency.Very professional approach and yet a warm personality. Thank you!
December 2023 by L Lomb
Marina and the dental assistant made me feel safe and relaxed with their professional and kind manner. Marina explained everything to me with patience. I'm normally a nervous patient, but with Marina I felt at ease. I'm so happy I've found this dentist. Thank you.
December 2023 by Jackie Hawley
Very friendly, polite, calm and efficient service. I am a very nervous patient and they made me feel at ease and confident
October 2023 by Peter Williams
A polite and friendly service at reception. The dental team provide an efficient, calm and reassuring atmosphere.I've attended this practice for over thirty years and I've always received an excellent customer service.
August 2023 by Mike Kidson
Utterly useless, booked in for an appointment due to toothache, took and charged for xrays and confirmed the tooth needed to be removed. Asked to be added to the NHS list for removal. 16 months pass and they ring again to say I need another examination before the tooth can be removed because its been too long. Essentially due to their incompetence in adding me to the NHS list they want to charge for another examination before they will do anything
August 2023 by James Barlow
Terrible practiceI went to an appointment in July I sat in the waiting room for 30mins upstairs and was waiting to see dr darash, I notice this was a long time waiting to be called in to have my teeth cleaned, when I went to reception to ask what?s going on I?m then told by reception that he had left the building for the day me and another lady was not notified and our appointments got cancelled and rescheduled which is is really unprofessional and unfair and that was time taken out of our daysToday I ask to cancel my appointment as I no longer need it and told I?m going to be taken off the NHS bookSo it?s ok for them to do that to me without 24hr warning but if I do it I?m then got rid ofI would never use this practice again and would not recommend you guys either worst service I?ve ever received
July 2023 by doncan kudo
Appalling Receptionist she was completely rude to me when I was on the phone to her. I was told I had to re register with them since they removed me without informing me. I only called to book appointment as I've been with you guys for 10+ years. I though I had a good dentist. now I've got to go out of my way to find a new one since I cannot afford their prices for dental treatment. I will find one that care alot more for all there patients since I've read some of their reviews I won't be going back there ever again completely Appalling how I was treated on the phone. Well done my dentist ?
July 2023 by R GH
I was seen by Dr. Dariush Alimorovat, must say he was amazing, perhaps one of the best dentists I?ve came across.Very professional, understanding and great at what he does, he fixed my broken tooth perfectly and Im super happy with the overall service.Thank you
June 2023 by Jakki Green
I've been visiting for a few months now as I am having a tooth implant. It's private treatment and costing a lot of money. Although the treatment is ok the appointments are NEVER on time and one time I was kept waiting over an hour and 15 minutes due to an emergency appointment apparently. By this time I was shaking as I had low blood sugar and my parking fee was over £7. Today again I'm being kepkepwaiting
June 2023 by Gheny
I went there for an emergency appointment and the receptionists were very helpful, friendly, and professional. They assisted me with what I needed with great efficiency. The dentist, Myuran Palarajah, was also very good and resolved my problem.
April 2023 by Abigail Castillo
deserve no stars whatsoever. the actual dentists are fantastic but the admin, reception and just running of the place is appalling in every single way. They have abused our rights as customers, (to a 90 year old man) constantly.
April 2023 by Curious Kitten
Don?t be 10 minutes or more late because they will turn you away at the door.This is what happened to me today because I was 10 minutes late for my appointment.I understand that patients running late is disruptive, but please put a notification on your website or in your text appointment confirmations that this is what will happen if patients are late.
March 2023 by Ma Baks
I visited yesterday and was really shocked to see how it has gone down hill.The reception staff were very unfriendly and the dentist had no empathy at all. I explained that I was very nervous however he didn't listen and just proceeded to treat me without informing what he was doing. He mentioned all the way through what the cost of treatment would be and kept reminding me.When treatment was finished I was shaking and the dentist told me that I would be fine can you sign here.It seems that it's all about the money and no customer care.I have been a patient for over 25 yrs and it used to be a lovely dentist.
February 2023 by Keepsake Videos
very disappointed that out of my last 4 appointments I had 3 cancelations 2 on the same day and one where I wasn't even notified. One was with the implantologist and twice was with the Hygienist sarra Mohamed. the reason was that they did not come to work. very unprofessional especially as they make me pay a booking fee in case I cancel...But they are the one who cancelled. On the other hand I have been very happy with their NHS dentist who has never cancelled on me and treated me well. So it look like their NHS dentists are more professional than their private ones.
