March 2024 by gökhan özcan
Great staff with great food and restaurant and bars. Location is a big
March 2024 by Silvia de Candia
Wonderful hotel with super welcoming staff! Super central location!
March 2024 by Mark Lane
Great hotel and staff always happy to stay hereRooms: Everything you could needWalkability: Great location easy access to centreFood & drinks: Great ambience
March 2024 by brenda campbell
The reception staff were very accommodating and pleasant with any requests. That's about where the good stops.Our room - while the bed and bathroom were clean, the carpets were very stained, the furniture had stuck on bits of "?", the window didn't open, and no one knew how to produce the meal voucher I had paid for while booking my room, this changed 3 times over the course of 2 nights. Overall it just felt dirty.The restaurant - in one word, disgusting!! Took over 20 minutes just to get our first drink, the waiter had no idea how to use the voucher, the food took forever and tastes like microwaved freezer dinners. We were never asked how the meal was or if we wanted more drinks until the meal was almost done. I even had to ask for the dessert menu - the cheesecake had 8 canned blueberries on it and tasted like chalk.For an All Accor hotel and a Marco Pierre restaurant I would have expected a lot more. I guess the price was too good to be true for a London Central Hotel. We will not return.Walkability: Easy and fairly quick walking distance to the London Bridge tube station, bus stops almost right outside the door, and easy access to all London main tourist attractions for a more affordable price than most hotels in the area.
March 2024 by Millie D.
The hotel is well locatedWell looked after and the staff at the front desk are really helpful
March 2024 by Nicolas Ducrot
We had an amazing weekend at this hotel. The room with a view and balcony and the little touches upon our arrival touched us. The hotel staff were attentive and extremely friendly. The hotel is very well located a few minutes from the metro. We will probably come back.
March 2024 by Agne Jasulaitiene
Lovely surroundings and a lovely place to be, especially on a special occasion.
March 2024 by Bruno Magnasco
Excellent stay.Everything was perfect, the welcome, the room, the breakfasts, the meals.We would particularly like to thank Bernard, Chloé and the entire team who accompanied us throughout our stay.Kindness, availability, all these attentions which contribute to the quality of the stay.
March 2024 by Annie
Perfect for a visit to London - great location for seeing the sights and going to the theatres. The staff are friendly and helpful - the rooms are very clean and the bed is comfortable. Bathroom has fab little magnifying mirror & shower is fast and hot. All in all- brilliant!
March 2024 by Andrei Lazanu
Great location, close to the Globe and to Tate Modern. Staff were friendly and helpful - even got an upgrade for the room, which was very nice! Also very good breakfast.Rooms: Nice, spacious room.
March 2024 by Che Dixon
Had a lovely stay here with the wife for my birthday. We opted for a king room which was located to the rear of the hotel. The room was clean, spacious and had everything you need for a relaxing, comfortable stay. The mini bar contained a selection of complimentary soft drinks which was a nice touch. The bed was comfortable and the shower was hot with good pressure.Breakfast is a buffet service and the quality of the produce was good. Replenishment of items could have been speedier and was probably the only slight negative of our stay.I?d really like to praise the staff, the welcome was always warm, front of house excellent, asking always how you were and if there was anything they could do.I really wish I?d noted the name of the lady working on the bar, late evening, Feb 23rd, she was super friendly and I believe organised a little treat for our room when hearing it was my birthday. Really nice touch!The location is great, 10 mins to the underground stations, Borough market and London Bridge. The shard is nearby also and well worth a visit.We would definitely stay here again, thanks for a great weekend stay.Nearby activities: HMS Belfast a 15 minute walk and well worthwhile.
March 2024 by Jean-Marc GONTHIER
Very pleasant welcome, well located hotel, comfortable room, correct and very well soundproofed.Rooms: Comfortable
March 2024 by Richard Hebdon
Room ridiculously hot. 22 degrees with the window open for several hours and it?s 12 degrees outside. AC is programmed to heat only and is switched off.Would not stay here again and there are many better options in the area.
February 2024 by Caroline Ponce
10/10 for the stay and the employees! We felt like special guests.The location is great, the room is glamorous and comfy.Excellent breakfast, it was amazing and the seating room is nice.We loved staying in Mercure and thanks to Chloé and Babye we enjoyed it even more thanks to their warm welcoming and customers service skills.Thanks again and see you soon!
February 2024 by Noordeen Sathakathulla
Excellent location to get to Central London.Food & drinks: Access to many restaurants
